Career Level: Mid-Career | Division: Govt. & Corporate Sales Central

Job Purpose:

Drive growth in Mobile Data, Business & Enterprise Solutions, and GSM services in the region while ensuring portfolio expansion and client retention.

Key Responsibilities:

New Business Development:

• Achieve monthly sales targets across GSM, Fixed Data, Cloud, and International Business segments.

• Generate new business opportunities and develop customized solutions for corporate clients.

• Ensure timely collection of outstanding payments from existing customers.

• Explore new growth avenues within the existing client base.

Customer Retention & Churn Management:

• Manage churn prevention and client retention for assigned portfolio.

• Conduct contract renewals, negotiations, and comparative analyses with clients in coordination with HQ product and channel teams.

• Retain, service, and grow large and SME accounts.

• Meet regional sales and service targets while ensuring revenue assurance.

• Oversee monthly invoicing and billing collection management.

• Handle customer service issues efficiently to encourage referrals and ensure smooth customer experience.

Eligibility Criteria:

Education:

• Minimum Bachelor’s Degree (MBA preferred).

Experience:

• 2–3 years of relevant experience in corporate sales, telecom, or ICT sectors preferred.

Skills – Generic:

• Strong team leadership and time management abilities.

• Excellent analytical, negotiation, relationship-building, and customer engagement skills.

• Clear and professional communication in English & Urdu; strong email writing skills.

• Problem-solving, proactive, innovative, and self-motivated.

• Proficiency in Microsoft Office Suite.

Skills – Job Specific:

• Experience in Key Account Management in Telecom, ICT, Banking, or FMCG preferred.

• Ability to compare telecom packages and demonstrate comparative advantages to clients.

• Expertise in portfolio management and collections.

• Strong numerical and pricing skills to drive retention and new business.

• Well-connected in the corporate market with strong relationships with business groups in Lahore.

Special Requirement:

• Proven track record in driving corporate sales growth and customer retention.