2-KM Multan Road, Thokar Niaz Baig, Lahore

Company Overview

METRO Pakistan (Pvt) Limited is part of the global wholesale network of METRO Cash & Carry, a leading international self-service wholesaler operating in more than 25 countries across Europe, Asia, and Africa.

Since launching its first wholesale center in Pakistan in 2007, METRO has expanded its nationwide presence and strengthened its market leadership. With 10 wholesale centers operating across Lahore, Karachi, Multan, Islamabad, and Faisalabad, the company continues to serve thousands of business customers while fostering a dynamic and inclusive workplace culture.

Position Overview

The Division Manager – Talent, Learning & Culture will lead the People & Culture (P&C) strategy from a Talent, Learning, and Organizational Development perspective. The role serves as the key interface between local operations and Corporate P&C, ensuring alignment in learning strategies, talent processes, cultural initiatives, and organizational transformation efforts.

Key Responsibilities

Talent Attraction

• Develop and execute Employer Value Proposition (EVP) and employee branding strategies

• Lead employee marketing and social media campaigns

• Provide guidance on legal frameworks and employment contracts

• Strengthen talent acquisition and employer positioning initiatives

Talent Evaluation

• Advise employees on career growth, competency development, and career pathways

• Design and implement succession and contingency planning frameworks

• Coach and mentor line management to nurture internal talent

• Facilitate smooth employee transitions across roles and functions

Learning & Development

• Develop and implement a comprehensive learning strategy aligned with business needs

• Introduce innovative, modern, and blended learning solutions (digital & classroom)

• Collaborate with stakeholders to identify capability gaps and design tailored programs

• Build coaching and mentoring culture across the organization

• Deliver impactful learning facilitation and train internal facilitators

Retain & Reward

• Drive employee engagement initiatives and well-being programs

• Equip managers to support mental well-being within teams

• Communicate compensation structures clearly and transparently

Digital & Analytics

• Translate business challenges into analytical use cases

• Leverage data insights to support strategic decision-making

• Present findings effectively to diverse stakeholder groups

Organizational Development & Change

• Lead organizational design and change management initiatives

• Apply lean management and continuous improvement methodologies

• Use data and benchmarking to build strong business cases

• Train stakeholders on OD tools and interventions

Cultural Transformation

• Promote strong organizational values and behaviors

• Implement engagement measurement tools and action plans

• Deliver tailored HR solutions aligned with local business needs

Internal Communication

• Lead the internal communications portfolio including town halls, newsletters, announcements, and project communications

• Utilize multiple communication channels to enhance employee engagement and corporate goodwill

Qualifications

• Master’s Degree in Human Resources or a related field from a reputable university

• 8–10 years of experience in Organizational Development and Learning

• Proven experience working closely with senior leadership teams

• Strong technological aptitude and familiarity with agile, fast-paced environments

• Ability to challenge the status quo and implement innovative HR practices

• Strategic thinker with strong problem-solving capabilities

• Excellent communication skills with the ability to address both small groups and large audiences

Why Join METRO?

This is an opportunity to lead transformative talent and culture initiatives within a globally recognized organization. If you are passionate about shaping people strategy, driving innovation, and building high-performing teams, this role offers a platform to make a lasting impact.