Business Relationship Manager – Chinese Accounts
Full Job DetailsJob Description
Career Level: Mid Career Level
Division: Govt. & Corporate Sales North
Job Purpose:
Drive and expand Zong 4G’s corporate presence among Chinese companies and nationals by delivering exceptional service, generating new business, and retaining existing clients.
Key Responsibilities:
Sales Management:
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Sell Fixed Broadband (Internet, Voice, DPLC, IPLCs), Cloud Computing, DICT, and M2M/IoT solutions to B2B clients.
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Collaborate with technical teams to create tailored solutions meeting client requirements.
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Identify new business opportunities and develop customized solutions for the corporate sector.
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Grow revenue from existing clients by providing top-quality customer service.
New Business Development:
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Achieve monthly sales targets as set by management.
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Leverage existing clients to explore new growth avenues.
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Build and nurture new business relationships.
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Address client issues promptly to generate referrals and new activations.
Revenue & Customer Retention:
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Ensure revenue targets are met and actively pursue growth opportunities.
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Monitor corporate account activations/disconnections and reasons for churn.
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Implement retention strategies to maintain client loyalty and resolve any service or billing issues.
Eligibility Criteria:
Education:
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Bachelor’s Degree or equivalent (preferably BS Telecom or BS Computer Science).
Experience:
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3–4 years in B2B sales or corporate relationship management.
Skills – Generic:
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Strong follow-up and multitasking abilities.
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Result-oriented execution with excellent communication skills.
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Proficient in reporting and presentations.
Skills – Job Specific:
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Dynamic and motivated in B2B Enterprise Solutions, Mobile Data & GSM business for Chinese accounts, including CPEC.
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Excellent market knowledge and strong rapport with Chinese corporate clients.
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Understanding of CPEC projects and portfolio management.
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Expertise in relationship building across cross-functional teams.
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Proficient in MS Office.
Special Requirement:
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Proficiency in Chinese language.