Join Allied Bank Limited and lead the MIS & reporting team in the digital banking space! 🌟

What You’ll Do:

• Manage accurate and timely contact center reports & dashboards 📊

• Analyze KPIs like AHT & Service Level to drive performance

• Automate reporting & provide actionable insights

• Lead, coach, and develop your MIS team 🧑‍💼

• Collaborate across departments with data-driven recommendations

What We’re Looking For:

• Master’s/Bachelor’s degree from a reputable university 🎓

• 3+ years experience (1+ year in a similar role)

• Strong analytical, leadership & communication skills

• Proficient in Excel, Power BI, and call center reporting tools

• Knowledge of banking operations & KPIs

Perks & Work Style:

• On-site, Full-time

• Dynamic digital banking environment