Position Overview

UBank Microfinance Bank Ltd. is seeking a proactive and service-oriented Customer Service Officer for its Okara branch. The incumbent will be responsible for delivering high-quality front-desk banking services while ensuring operational accuracy and compliance with internal policies.

Key Responsibilities

• Manage front desk and counter operations efficiently

• Process customer transactions (deposits, withdrawals, remittances, etc.)

• Provide timely guidance on banking products and services

• Ensure high levels of customer satisfaction and service excellence

• Maintain proper documentation and compliance records

• Adhere to SBP regulations and internal SOPs

Eligibility Criteria

• Minimum Bachelor’s degree from a recognized institution

• Basic knowledge of banking operations preferred

• Strong communication and interpersonal skills

• Ability to work in a target-driven and compliance-focused environment

📩 Apply by sending your CV to: hr.rec@ubank.com.pk