1 Position

Qualification

Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Systems, or a related field.

Experience

2–3 years of relevant experience in technical support, network administration, or system administration.

Key Responsibilities

IT Infrastructure & Network Management

• Configure and manage TCP/IP protocols, LAN/WAN networks, and Layer 2 / Layer 3 devices.

• Ensure site-to-site network connectivity within the premises using devices such as Mikrotik, Cisco, Ubiquiti, and Huawei.

• Monitor, track, and evaluate system and network performance.

• Perform troubleshooting, maintenance, and repair of IT systems and infrastructure.

System Administration

• Administer operating systems including Apple iOS, Microsoft Windows 10/11, and Windows Server 2012/2016/2019.

• Manage Microsoft Active Directory and Group Policy configurations.

• Maintain reliable system backups and data protection procedures.

Technical Support

• Provide technical support and assistance to employees, faculty, staff, and students.

• Provision and configure computers, tablets, and smartphones, including installations and upgrades.

• Maintain IT asset inventory, including hardware, software, and licensing.

Training & Digital Literacy

• Design and deliver innovative IT training sessions for faculty, staff, and students.

• Provide one-on-one technical training and assistance when required.

• Conduct training on basic IT and digital literacy tools, including:

  • MS Office

  • Google Workspace

  • Microsoft 365

  • Canva & Fotor

  • WordPress

  • Social Media tools

Systems & Applications

• Manage and support Learning Management Systems (LMS) and Android learning applications.

• Setup and monitor biometric attendance systems.

• Perform basic video editing tasks when required.

Additional Responsibilities

• Assist in designing, deploying, and maintaining IT infrastructure using modern technologies.

• Ensure proper disposal of electronic assets according to organizational procedures.

• Perform any additional tasks assigned by the Line Manager.

Required Skills

✅ Strong understanding of IT systems, databases, and enterprise applications
✅ Experience with blended learning platforms and software integration
✅ Good communication, report writing, and presentation skills
✅ Ability to design, deploy, and maintain IT infrastructure
✅ Knowledge of digital learning environments and education technologies

Safeguarding & Compliance

The organization is committed to safeguarding children and vulnerable adults and maintains a zero-tolerance policy toward harassment, safeguarding violations, and sexual exploitation and abuse (SEA).

All employees must strictly comply with the organization’s Safeguarding, PSEA policies, and Code of Conduct.

How to Apply

📧 Interested candidates should submit:

• Updated Resume/CV

• Cover Letter mentioning:

  • Position title

  • Current salary

  • Expected salary

Applications can be sent via:

Email: careers@itacec.org

Postal Address:
Idara-e-Taleem-o-Aagahi (ITA)
12-Sharif Colony, Iftikhar Ahmad Malik Road
Canal Park, Gulberg II
Lahore, Pakistan

⚠️ Equal Opportunity & Protection Policy
The organization maintains a zero-tolerance policy toward harassment, safeguarding violations, and sexual exploitation and abuse (SEA).