METRO Pakistan (Pvt) Limited is a leading wholesale retailer and part of the global METRO Cash & Carry network. Since launching its first center in Pakistan in 2007, the company has rapidly expanded its footprint across major cities including Lahore, Karachi, Islamabad, Multan, and Faisalabad.

Following the strategic merger with Makro-Habib in 2012, METRO strengthened its market position by combining resources, enhancing operational efficiency, and delivering greater value to customers and suppliers.

Globally, METRO operates in over 25 countries with hundreds of stores and a strong workforce, making it a key player in the international wholesale industry.

Job Purpose

The Manager E-Commerce will lead the online business strategy, ensuring optimal product assortment, seamless customer experience, and sustainable revenue growth. This role is responsible for driving digital sales performance, managing partnerships, and enhancing the overall e-commerce ecosystem.

Key Responsibilities

• Manage and optimize online product assortment aligned with business priorities
• Develop and execute onsite merchandising strategies (ranking, boosting, placements)
• Plan and coordinate digital campaigns with Commercial and Marketing teams
• Align pricing, promotions, and product availability with internal stakeholders
• Build and manage supplier partnerships, including monetizing digital placements
• Identify new revenue streams through sponsored content and collaborations
• Manage affiliate programs to increase traffic and conversions
• Monitor and resolve customer issues related to stock, pricing, and product quality
• Own the e-commerce P&L, ensuring revenue growth and profitability
• Analyze sales, conversion rates, and performance metrics for optimization
• Guide technical teams on website improvements and campaign execution

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Supply Chain, or a related field from a recognized institution

Experience

• 3–5 years of relevant experience in E-Commerce or Digital Retail

Core Skills & Competencies

• Strong E-Commerce and digital business knowledge
• Analytical thinking and strategic planning
• Stakeholder and supplier management
• Negotiation and entrepreneurial mindset
• Result-driven approach with leadership capabilities
• Problem-solving and decision-making skills
• Ability to drive change and foster collaboration