Function: Customer Development
Reports to: KAM
Work Level: WL1

About Unilever

Unilever serves 3.4 billion people across 190+ countries every day. Our brands improve lives and communities while driving sustainable living. At Unilever, your career is shaped by collaboration, flexibility, and purpose—empowering you to make a real impact.

Job Purpose

As an In Store Manager, you will lead customer and trade operations for your designated account, ensuring efficient distribution, meeting sales targets, and delivering Key Performance Indicators (KPIs). This role offers exposure to FMCG sales, digital transformation, and purposeful growth.

Key Responsibilities

• Drive sales growth and achieve volume targets.
• Increase competitive visibility in stores.
• Coordinate distributor/customer operational plans and execution.
• Negotiate joint business plans with customers.
• Analyze financial metrics like profitability and gross margin.
• Lead and develop a team of FMMs, building talent and accountability.
• Conduct post-execution analysis to optimize processes.

Education & Experience

• Bachelor’s Degree required.
• 1–4 years of relevant FMCG sales experience preferred.

Skills & Competencies

• Strong business and financial acumen.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office & Power BI.
• Active market presence and execution-oriented mindset.
• Ability to strategize and analyze competition insights.
• Leadership qualities: inclusive, motivating, accountable, and service-driven.

Leadership Behaviors

• Personal Mastery: High standards, emotional intelligence, empathy.
• Passion for High Performance: Motivates team to deliver results quickly.
• Talent Catalyst: Coaches and develops team potential.
• Purpose & Service: Leads with humility and consumer focus.
• Consumer Love: Understands consumer needs deeply.
• Business Acumen: Drives sustainable growth with purpose.

Inclusion Statement

Unilever is committed to equity, inclusion, and diversity. We encourage applicants to bring their “Whole Self” to work. If you require support during the recruitment process, please inform us when applying.

How to Apply

Applications must be submitted via this portal. Email applications will not be processed. By applying, you confirm that your Line Manager has been informed and that this is an appropriate step in your career with Unilever.

💼 Apply Now: 🔍 jobs.khanewal.com.pk