• Job Type: Permanent
• Position: 1
• Grade: OG-II
• Department: Business Banking

The Relationship Manager Asset at Mobilink Microfinance Bank (MMBL) plays a key role in driving asset sales, managing client relationships, and ensuring sustainable business growth. This role blends financial expertise with customer-centric service, focusing on delivering tailored financial solutions aligned with clients’ needs.

Key Responsibilities

Sales & Business Development

• Execute approved sales and service plans to achieve assigned growth targets
• Identify new business opportunities through market research and client prospecting
• Promote and sell asset products while maintaining ethical sales practices
• Develop and implement localized sales strategies based on market potential

Customer Relationship Management

• Build and maintain long-term relationships with customers
• Understand client financial needs and recommend suitable solutions
• Ensure clear communication of product terms and conditions
• Conduct regular client meetings as per product guidelines

Credit & Risk Management

• Evaluate customer profiles using the Five C’s of Credit
• Conduct physical verification of clients before loan processing
• Ensure compliance with all credit policies, SOPs, and regulatory requirements
• Report any fraudulent or suspicious activities to management

Loan Processing & Collections

• Ensure proper loan booking in line with bank policies
• Coordinate with operations for timely loan disbursement
• Monitor repayments and ensure 100% collection performance
• Follow strict guidelines for handling customer documents and avoid cash handling

Team Leadership & Coordination

• Supervise and guide Relationship Officers (Asset Sales)
• Train and coach team members to improve productivity and performance
• Monitor team KPIs and ensure achievement of assigned targets
• Allocate resources effectively to maximize branch productivity

Operational Excellence

• Maintain service quality standards and avoid customer complaints
• Prepare weekly field activity plans and monitor deviations
• Ensure adherence to SBP regulations and internal controls
• Continuously improve product knowledge through feedback and learning

Eligibility Criteria

• Bachelor’s degree from a reputable institution (MBA preferred)
• Minimum 3 years of experience in the microfinance or banking sector
• Strong skills in sales, negotiation, and relationship management

About MMBL

Mobilink Microfinance Bank Ltd. is one of Pakistan’s leading digital microfinance institutions, serving millions of customers through a hybrid model of branch banking and digital financial services. With an extensive network of branches and agents, MMBL is committed to promoting financial inclusion and empowering individuals and businesses across the country.

Why Join MMBL?

• Opportunity to contribute to financial inclusion in Pakistan
• Dynamic and growth-oriented work environment
• Strong focus on innovation, teamwork, and customer satisfaction
• Career development and leadership opportunities

Apply Now

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