Supervisor – Warehouse
Full Job DetailsJob Description
METRO Pakistan (Pvt) Ltd is a leading wholesale retailer and part of the global METRO Cash & Carry network. Since its launch in Pakistan in 2007, the company has expanded rapidly and now operates multiple wholesale centers across major cities including Lahore, Karachi, Islamabad, and Faisalabad.
With a strong international presence spanning over 20 countries, METRO is recognized for delivering quality products and efficient supply chain solutions to businesses and customers.
Job Purpose
The Supervisor – Warehouse will be responsible for overseeing warehouse operations, ensuring efficient delivery processes, maintaining productivity, and delivering excellent customer service.
Key Responsibilities
- Ensure accurate and timely delivery of orders in the correct quantity and specifications
- Monitor stock availability and coordinate smooth delivery operations
- Conduct market visits twice a week to ensure SOP compliance and gather customer feedback
- Verify daily fuel consumption, transactions, and maintain proper documentation
- Ensure optimal productivity and utilization of delivery vehicles
- Handle and resolve customer complaints related to delivery issues
- Promote company products, especially private label brands
- Supervise warehouse staff including pickers, loaders, and delivery personnel
- Review and approve daily operational activities of the team
- Monitor team performance and identify productivity gaps
- Train and coach team members to enhance skills and performance
- Ensure adherence to company policies and operational procedures
Qualifications & Experience
- Education: Intermediate or Bachelor’s degree
- Experience: 4–6 years of relevant experience in warehouse or logistics operations
Skills Required
- Strong leadership and team management skills
- Good communication and problem-solving abilities
- Knowledge of warehouse operations and delivery systems
- Customer-focused mindset
- Ability to work in a fast-paced environment
Why Join METRO Pakistan?
- Opportunity to work with a globally recognized retail brand
- Professional growth and development
- Collaborative and performance-driven work environment