Grade: Job Group 2

Job Overview

Telenor Pakistan is seeking a dynamic Assistant Manager – Digital & VAS Planning to lead the planning, development, and optimization of Digital & Value-Added Services (VAS). The role focuses on building scalable, reliable, and automated service delivery platforms while ensuring seamless integration across telecom systems and digital ecosystems.

Key Responsibilities

• Design and implement solutions aligned with industry best practices
• Manage end-to-end VAS and digital service delivery projects
• Develop technical roadmaps and system architectures
• Ensure alignment with organizational and group-level digital strategies
• Enforce IT governance and information security standards
• Collaborate with Commercial, BSS, O&M, and vendor teams for service launches
• Oversee integration of third-party platforms (SMS, IVR, USSD, Web, APIs)
• Monitor system performance and optimize via KPI-driven analysis
• Support procurement, budgeting, and vendor coordination processes
• Analyze performance reports and improve service delivery efficiency

Required Qualifications & Experience

Education:

• Bachelor’s degree in Computer, Electrical, Electronics, or Telecommunications Engineering
• Master’s in Project Management (preferred)

Experience:

• 4–5 years in VAS, Digital Services, or Service Delivery platforms
• Experience in planning, integration, and deployment of telecom VAS solutions
• Hands-on experience with API frameworks and API gateways
• Knowledge of cloud platforms (IaaS & PaaS)
• Familiarity with SOA, middleware, and enterprise integration tools
• Experience in project management and KPI-driven platform optimization

Technical & Functional Skills

• Strong understanding of GSM network architecture
• Expertise in VAS systems (SMSC, USSD, IVR, RBT, Charging Gateway, etc.)
• Knowledge of digital service platforms and deployment models
• Excellent communication and stakeholder management skills
• Ability to perform under pressure and meet tight deadlines
• Strong analytical, problem-solving, and presentation skills

Career Growth

This role offers progression toward Manager – VAS & Service Delivery Platforms, along with opportunities in digital transformation leadership and cross-functional technology roles.

Why Join Telenor Pakistan?

• Work in a collaborative and innovation-driven environment
• Be part of a team impacting millions of users daily
• Continuous learning and career development opportunities
• Inclusive culture promoting diversity and growth

Core Values:

• Always Explore
• Create Together
• Keep Promises
• Be Respectful

Apply Now

Take the next step in your career and become part of a forward-thinking telecom leader.