• Function: Customer Development – UFS
• Work Level: WL1
• Reports To: Country Head – UFS

About Unilever Food Solutions (UFS)

Unilever Food Solutions (UFS) is a global leader in the food service industry and the second-largest business unit of Unilever. Operating in over 76 countries with approximately 4,000 employees, UFS follows a unique B2B model focused on empowering chefs and food operators.

With a bold 2030 vision, UFS aims to lead through product superiority, AI-powered customer experiences, and a strong, winning culture. The organization is known for innovation, including initiatives like the Future Menus Report, helping shape global culinary trends.

UFS promotes an entrepreneurial and growth-driven environment, emphasizing speed, simplicity, trust, and continuous learning. Employees are empowered to take ownership, grow their careers, and contribute meaningfully.

Job Purpose

This role offers an opportunity to contribute to building a better business and a better world. The AKAM Metro will drive customer growth, strengthen market presence, and deliver business targets through strategic account management and execution excellence.

Key Responsibilities

Account Management

• Drive sales growth and achieve volume targets
• Enhance in-store visibility and competitive positioning
• Coordinate operational execution with distributors and customers
• Lead joint business planning and negotiations
• Monitor financial metrics including profitability and margins
• Manage and develop DMR teams
• Track and deliver KPIs effectively
• Analyze performance and optimize execution strategies
• Collaborate with GSMs and JMs on regional strategies

Customer Development

• Execute sales plans using company tools
• Build and manage relationships with key operators
• Lead negotiations within company policies and budgets
• Ensure regular engagement with customer stakeholders
• Conduct kitchen demonstrations to drive business growth
• Train and develop sales teams for solution-based selling

Requirements

Qualifications & Experience

• Bachelor’s Degree
• 1–4 years of sales experience (preferably in FMCG)

Skills

• Strong business and financial acumen
• Excellent communication and negotiation skills
• Proficiency in Microsoft Office, SAP, and Power BI
• Strong market presence and execution capability
• Strategic thinking with hands-on execution
• Awareness of market and competitor insights
• High accountability and action-oriented mindset

Leadership Expectations

• Results-driven with strong resilience
• Continuous improvement mindset
• Collaborative and team-oriented approach
• Strong focus on consumer needs
• Ability to interpret data and identify opportunities
• Ownership of personal performance and wellbeing

Diversity & Inclusion

Unilever is committed to diversity, equity, and inclusion. Applications are encouraged from individuals of all backgrounds. The company ensures equal opportunities and supports candidates with special requirements throughout the recruitment process.

How to Apply

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🔎 Source: Official Careers Portal

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