💼 Function: Workplace Services (WPS)
📊 Work Level: WL1
👤 Reports To: Manager Employee Experience
🌍 About Unilever
With operations in over 190 countries and products used by 3.4 billion people daily, Unilever is a global leader committed to making sustainable living commonplace. The company fosters an inclusive, flexible, and purpose-driven work environment where employees are empowered to shape their careers and create meaningful impact.
🎯 Job Purpose
This role is responsible for leading the Workplace Services strategy and execution, ensuring seamless day-to-day operations across facilities and service delivery. You will oversee facility management, vendor coordination, and workplace experience initiatives while ensuring alignment with company standards and service excellence.
🛠️ Key Responsibilities
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Manage daily workplace service delivery aligned with service standards
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Lead regional workplace operations with a small team
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Oversee facility management, cleaning, and fleet services
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Coordinate and manage third-party service providers
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Develop and implement strategies for FM contractors and vendors
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Ensure compliance with safety standards and company governance
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Own and manage regional budgets and cost structures
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Drive workplace improvements and change initiatives
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Maintain strong relationships with stakeholders and vendors
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Support international visitor arrangements and visa processes
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Conduct performance reviews of service providers
🎓 Requirements & Qualifications
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Minimum 4 years’ experience in Facilities Management / General Affairs
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Experience in FMCG or manufacturing industry preferred
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Proven experience managing teams and external vendors
🧠 Key Skills
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Stakeholder & vendor management
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Operations & team management
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Project & change management
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Budgeting and cost control
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Strong communication (written & verbal)
🌟 Leadership Expectations
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High ownership and performance-driven mindset
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Strong problem-solving and decision-making skills
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Focus on continuous improvement and innovation
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Ability to collaborate and influence stakeholders
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Commitment to personal growth and resilience
🌈 Diversity & Inclusion
Unilever is committed to building a diverse and inclusive workplace where everyone can bring their full self to work. The company encourages applicants from all backgrounds and provides support throughout the recruitment process where needed.
🔎 Source: 📰 Official Careers Portal
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