• Job Type: Permanent
• Positions: 1
• Grade: SVP
• Department: Branchless Banking

The Head of Process Efficiency & Financial Reconciliation plays a critical leadership role in ensuring the bank’s reconciliation and settlement operations are accurate, efficient, and aligned with strategic and regulatory objectives.

This role is ideal for a forward-thinking professional who excels in process innovation, digital transformation, and operational excellence within the banking sector.

🚀 Key Responsibilities

• Develop and execute strategies to optimize daily and historical reconciliation & settlement processes, ensuring timely resolution of outstanding items
• Enhance reconciliation systems through process re-engineering, research, and business requirement analysis
• Lead collaboration with Finance, IT, and external vendors to resolve system issues and improve performance
• Drive automation, digitization, and system integration aligned with digital transformation goals
• Ensure full compliance with SBP regulations, prudential requirements, and internal policies
• Strengthen internal controls by improving SOPs, workflows, and documentation standards
• Provide leadership, coaching, and mentorship to reconciliation teams
• Foster a culture of ownership, accountability, and continuous improvement
• Monitor industry trends and implement best-in-class reconciliation technologies
• Develop dashboards and reporting tools for senior management insights
• Lead risk assessments, audit closure, and control enhancement initiatives
• Drive cross-functional efficiency projects across operations and finance domains
• Spearhead initiatives involving AI/ML-based anomaly detection in reconciliation systems
• Benchmark processes against global banking standards and best practices

🎓 Qualification & Experience

• Bachelor’s degree in Banking, Finance, Accounting, Economics, or Business Administration
• Advanced degree or certifications such as CA, ACCA, ICMA, IBP will be preferred
• Minimum 10 years of banking experience in operations, reconciliation, settlements, or accounting
• At least 3–4 years in a senior managerial/leadership role

🧠 Essential Skills

• Strong understanding of banking products, financial instruments, and regulatory frameworks
• Excellent communication, leadership, and stakeholder management skills
• Strong analytical thinking and problem-solving ability
• Proven ability to manage complex priorities in a fast-paced environment
• Experience in process improvement, system development, and automation initiatives

🏦 About MMBL

Mobilink Microfinance Bank Ltd. serves over 48 million registered users and more than 20 million monthly active customers across Pakistan.

With a hybrid model combining traditional microfinance and advanced digital banking, MMBL operates:

• 114+ branches
• 270,000+ branchless banking agents
• USSD-based digital financial services

Services include savings, micro-loans, remittances, utility payments, insurance, and digital wallets—driving financial inclusion across Pakistan.

🌟 Why Join MMBL?

Join a purpose-driven organization focused on innovation, inclusion, and digital transformation, empowering millions through modern financial solutions.

📌 Application Note

Please select expected salary range and city preference while applying.

🔎 Source: Official Careers Portal

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