🎓 Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related discipline
• Professional HR certifications such as SHRM or CIPD will be considered a plus

💼 Experience

• 4–6 years of hands-on HR experience, preferably in the retail or FMCG industry
• Proven experience managing HR functions across multiple retail locations
• Strong expertise in employee relations, performance management, and HR operations
• Experience handling large, frontline workforce environments

📌 Key Responsibilities

• Serve as a strategic HR partner for store management and operations teams
• Oversee recruitment, onboarding, and workforce planning for retail outlets
• Lead employee engagement initiatives to enhance retention and performance
• Handle employee relations matters including grievances, disciplinary actions, and conflict resolution
• Ensure implementation of HR policies and compliance with applicable labor laws
• Analyze HR metrics and provide actionable insights to improve workforce productivity
• Coordinate training programs, employee development initiatives, and succession planning

🔎 Source: Official Careers Portal
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