Career Level: Mid-Career
Job Type: Permanent
Division: Govt. & Corporate Sales (North)

The Manager Strategic Sales & Services will be responsible for building and expanding the company’s footprint in the corporate sector by acquiring new business and strengthening relationships with existing clients. The role focuses on delivering high-quality, tailored solutions and ensuring maximum customer satisfaction and retention in the B2B segment.

Key Responsibilities

Sales Management

• Drive sales of Fixed Broadband solutions including Internet, Voice, DPLC, IPLC, Cloud Computing, DICT, and M2M/IoT services
• Collaborate with technical teams to design and deliver customized solutions based on client requirements
• Identify new business opportunities and competitive advantages in the corporate sector
• Acquire revenue-generating clients and expand corporate account portfolio
• Strengthen relationships with existing clients to ensure long-term engagement and satisfaction

New Business Development

• Achieve monthly sales targets as defined by management
• Explore new revenue streams through existing and potential clients
• Develop and maintain strong business relationships within the corporate sector
• Ensure timely resolution of client issues to support new activations and referrals

Revenue & Growth

• Ensure revenue targets are met and sustained as per management expectations
• Drive upselling and cross-selling opportunities within existing accounts
• Expand client revenue base through strategic engagement and solutions

Customer Retention & Churn Management

• Monitor corporate activations and disconnections, including root-cause analysis
• Develop and implement retention strategies to reduce churn
• Resolve service, billing, and operational issues to maintain client satisfaction

Eligibility Criteria

Education

• Bachelor’s degree or equivalent (preferably BS Telecom or BS Computer Science)

Experience

• 5–8 years of relevant experience in sales, business development, or corporate services

Skills

Core Skills:

• Strong communication and presentation skills
• Proactive, innovative, and results-driven mindset
• Ability to perform under pressure and meet deadlines

Job-Specific Skills:

• Corporate Sales & Business Development
• Customer Relationship Management (CRM)
• Solution-based selling and negotiation skills

🔎 Source: Official Careers Portal
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