Department: People & Organization
Grade: AVP
Job Type: Permanent
Positions: 1

The Regional HR Business Partner (HRBP) for MMBL’s Branch Banking Network plays a strategic leadership role in aligning people strategies with business objectives. This position partners closely with regional leadership to strengthen workforce capability, enhance employee experience, and drive performance across the branch network.

You will act as a trusted advisor to business leaders, ensuring HR initiatives directly support operational efficiency, productivity, and culture transformation.

Key Responsibilities

Strategic HR Partnership

• Serve as the primary HR advisor for assigned regional business units
• Partner with Regional Business Heads and Branch Managers to address people-related challenges
• Translate business needs into actionable HR strategies across staffing, retention, and performance

Workforce Planning & Analytics

• Conduct workforce planning to identify manpower gaps and future talent needs
• Analyze attrition, absenteeism, productivity, and workforce trends
• Provide data-driven insights to support leadership decision-making

Talent & Performance Management

• Support end-to-end performance management cycles including goal setting and performance reviews
• Partner with Talent Acquisition to ensure timely hiring for branch roles
• Identify skill and capability gaps and coordinate with L&D for targeted development programs

Employee Relations & Compliance

• Manage employee relations, grievances, investigations, and disciplinary matters
• Ensure compliance with labor laws, banking regulations, and internal HR policies
• Collaborate with Compliance, Audit, and Risk teams for regulatory adherence

Engagement & Culture

• Drive employee engagement through branch visits, surveys, and action planning
• Promote diversity, inclusion, and a positive workplace culture
• Act as a culture ambassador for MMBL values across the region

HR Operations

• Oversee onboarding, confirmations, transfers, promotions, and exit processes
• Ensure smooth execution of HR administrative workflows across branches
• Support organizational change, digital adoption, and transformation initiatives

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Master’s degree will be preferred
• 5–8 years of progressive HR experience
• Minimum 2–3 years in an HRBP or HR Generalist role
• Experience in branch banking, retail, sales, or distributed workforce environments
• Strong understanding of labor laws, HR policies, and banking regulations

Essential Skills

• Strong business partnering and stakeholder management
• Excellent communication and interpersonal skills
• Analytical thinking and HR data interpretation
• Conflict resolution and negotiation skills
• High integrity, confidentiality, and professional judgment
• Ability to work in fast-paced, multi-location environments
• Willingness to travel (30–50%) within Central Punjab

Desirable Skills

• Experience in banking or financial services HR
• Exposure to organizational transformation and change management
• Strong influencing skills with senior leadership

About MMBL

Mobilink Microfinance Bank Ltd. (MMBL) serves over 48 million registered users and more than 20 million monthly active customers across Pakistan. Operating through 114+ branches and 270,000+ branchless banking agents, MMBL delivers a wide range of digital and financial services including savings, MSME loans, remittances, payments, insurance, and mobile wallets.

With a strong commitment to financial inclusion, MMBL combines traditional microfinance with innovative digital banking solutions to empower individuals and businesses nationwide.

Why Join MMBL?

This role offers the opportunity to drive meaningful transformation in a dynamic, people-centric organization. You will contribute to empowering millions through financial inclusion while shaping a strong, performance-driven workplace culture.

Application Details

• Please select expected salary range
• Select city preference before applying

🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority