Career Level: Mid Career Level
Job Type: Permanent
Division: Govt. & Corporate Sales Central
Job Description
Job Purpose
To establish, maintain, and grow the company’s presence in the corporate sector by generating new business opportunities and retaining existing corporate clients through high-quality, exclusive customer service and strong relationship management.
Key Responsibilities
Sales Management
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Sell fixed broadband solutions including Internet, Voice, DPLC, IPLCs, Cloud Computing, DICT, and M2M/IoT solutions to B2B clients.
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Collaborate with technical teams to design customized solutions based on client requirements.
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Identify new business opportunities and develop competitive, tailored corporate solutions.
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Acquire new revenue-generating corporate clients.
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Increase revenue from existing clients while ensuring long-term client satisfaction and retention through quality service.
New Business Development
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Achieve monthly sales targets assigned by management.
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Explore growth opportunities within the existing client base.
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Develop and maintain strong new business relationships.
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Identify client issues early and coordinate with service teams to ensure timely resolution leading to referrals and new activations.
Revenue Management
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Ensure revenue targets are met as per management expectations.
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Take proactive steps to increase revenue from both existing and prospective clients.
Customer Retention / Churn Management
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Monitor corporate activations and disconnections along with detailed analysis of reasons.
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Develop and implement strategies to minimize churn and improve customer retention.
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Address service, billing, and operational issues promptly to ensure customer satisfaction.
Eligibility Criteria
Education
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Bachelor’s degree or equivalent
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Preferably BS Telecom or BS Computer Science
Experience
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Minimum 3–4 years of relevant experience preferred
Skills
Generic Skills:
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Relationship Building
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Interpersonal Communication
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Negotiation Skills
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Teamwork
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Leadership Skills
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Presentation Skills
Job-Specific Skills:
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Sales Expertise
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Business Development
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Customer Relationship Management (CRM)
🔎 Source: Official Careers Portal
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