We are looking for a confident and customer-focused Relationship Manager (Telesales) to engage with banking customers through telemarketing channels. The role focuses on promoting banking products and value-added services by understanding customer needs and offering tailored financial solutions.
🎯 Key Responsibilities
-
Engage customers through outbound calls with strong communication and persuasion skills
-
Explain banking products, features, and benefits in detail
-
Convince customers to subscribe to relevant financial products based on their needs
-
Achieve assigned sales and cross-sell targets consistently
-
Maintain required call quality metrics, including connected call ratios (daily/monthly)
-
Ensure proper and accurate usage of systems and applications
-
Follow standards of courtesy, professionalism, and service accuracy
-
Maintain attendance, punctuality, and productivity benchmarks
-
Collaborate effectively with team members to achieve collective goals
🎓 Eligibility
-
Bachelor’s degree (Minimum Qualification)
-
Junior level position
-
Strong communication and interpersonal skills
-
Sales-driven mindset with customer-first approach
🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority