📍 Karachi, Sindh, Pakistan
💼 Department: Service Quality Department – Customer Support Group

🌟 Career Opportunity

Meezan Bank Limited is looking for a detail-oriented and analytical professional for the position of Insights Analyst at its Head Office in Karachi. If you enjoy transforming customer feedback into meaningful insights and improving service quality through data-driven analysis, this opportunity is crafted for you.

🎓 Eligibility Criteria

Qualifications

• Minimum Bachelor’s degree from an HEC-recognized university/institute
• Master’s degree will be preferred
• Qualification in Islamic Finance will be considered an added advantage

Experience

• At least 2 years of relevant professional experience

🛠 Required Skills

• Proficiency in MS Office
• Strong email drafting and written communication skills
• Excellent verbal communication abilities
• Analytical thinking and problem-solving capabilities

📌 Key Responsibilities

• Analyze customer satisfaction and complaint resolution feedback
• Achieve monthly call targets efficiently
• Ensure compliance with approved call scripts and procedures
• Prepare analytical reports and recommendations based on surveys and research findings

📍 Job Location

Head Office – Karachi, Pakistan

📅 Application Deadline

Apply before May 19, 2026 ⏳

Step into a role where insights shape customer experience and every data point tells a story worth improving. 📊✨