National Bank of Pakistan (NBP), known as “The Nation’s Bank,” is committed to supporting the financial well-being of the nation while enabling sustainable growth and inclusive development through its extensive local and international branch network. As one of Pakistan’s leading financial institutions, NBP continues to play a vital role in driving socioeconomic progress and aims to transform into a future-ready, agile, and sustainable bank.

To support its strategic growth initiatives, NBP is seeking talented, experienced, and dedicated professionals for the following opportunity within the Inclusive Development function.

Position Details

Job Title: Unit Head – Collection & Recovery (AVP / VP)
Reporting To: Wing Head – SME Financing & Collection
Job Location: Karachi
Employment Type: Contractual (3 years, renewable based on management discretion)

Educational Qualification

• Minimum Bachelor’s degree or equivalent from a recognized local or international university/institute approved by HEC Pakistan
• Candidates with a Master’s degree in Business Administration or related disciplines will be preferred
• Professional certifications such as AIBP or JAIBP will be considered an added advantage

Experience Requirements

• Minimum 6 years of experience in banking or financial services within:
  • Collections
  • Recovery management
  • Credit risk management (SME/Commercial portfolios)
• Candidates with expertise in:
  • Delinquency management
  • Loan restructuring
  • Collection strategy development and execution
  • Commercial banking collections operations
    will be preferred

Required Skills & Knowledge

• Strong understanding of:
  • Credit and lending products
  • Seasonal financing
  • SBP Prudential Regulations
  • Trade finance operations
• Sound knowledge of banking regulations and market dynamics
• Strong multitasking and organizational capabilities
• Target-driven mindset with effective priority management skills
• Proficiency in:
  • MS Outlook
  • MS Excel
  • MS Word
  • MS PowerPoint

Key Responsibilities

• Develop and implement SME Collections & Recovery strategies aligned with portfolio quality objectives, risk appetite, and SBP regulatory requirements
• Conduct portfolio reviews and analyze delinquency trends to identify gaps and improve recovery performance
• Strengthen early warning systems and proactive monitoring mechanisms to identify stress indicators and initiate timely action
• Lead digital transformation initiatives for SME collections through automation, dashboards, analytics, and collection systems
• Lead, mentor, and strengthen collections teams across regions to enhance operational effectiveness and recovery outcomes
• Coordinate with credit, risk, and legal teams for effective resolution of non-performing exposures and recovery cases
• Ensure adherence to SBP regulations, internal policies, and recovery guidelines
• Perform additional responsibilities assigned by management

Selection Process

Only shortlisted candidates meeting the eligibility criteria will be invited for panel interviews.

Compensation & Benefits

Selected candidates will receive a competitive compensation package and benefits in accordance with National Bank of Pakistan policies.

Equal Opportunity Statement

National Bank of Pakistan is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, religion, or disability status.