Number of Position(s): 1
Mobility: N/A
Experience Required: 10–15 Years (Overall) | 5–12 Years (Relevant)

🧾 Job Summary

The Restaurant Manager is responsible for ensuring the smooth and efficient operation of the restaurant, maintaining high standards of cleanliness, hygiene, SOP compliance, and delivering exceptional guest service within a luxury hospitality environment.

🎯 Key Responsibilities

• Oversee complete restaurant operations as the outlet in-charge
• Ensure smooth, efficient, and guest-focused service delivery
• Maintain presence during peak hours to supervise service quality
• Personally welcome and see off guests to enhance experience
• Handle guest complaints promptly and professionally
• Maintain regular guest profiles for personalized engagement (birthdays, preferences, etc.)
• Supervise buffet setups, décor, and overall restaurant presentation
• Ensure cleanliness and upkeep of the outlet and all equipment
• Lead staff training, grooming, and performance supervision
• Enforce strict SOP compliance to maintain service excellence
• Coordinate with Chef regarding guest feedback on food quality
• Conduct daily pre-service briefings for staff
• Manage staff duty rosters and scheduling
• Ensure timely clearance and readiness of dining areas
• Record operational issues, special events, and discrepancies; recommend improvements
• Liaise with Housekeeping, Engineering, Laundry, and Front Office for smooth operations
• Present bills/cheques professionally and ensure accuracy
• Assist in preparing annual capital and operational budgets

🎓 Academic Qualification

Any one of the following:

• BA
• FA

🧠 Competencies

• Written Communication: Does Not Meet Expectations
• Verbal Communication: Does Not Meet Expectations
• Decision Making: Does Not Meet Expectations
• Flexibility & Adaptability: Does Not Meet Expectations
• Supervision: Partially Meets Expectations
• Strategic Leadership: Partially Meets Expectations
• Relationship Building: Partially Meets Expectations
• Stress Tolerance: Does Not Meet Expectations

🔎 Source: Official Careers Portal

⚠️ We only share verified job listings and are not the hiring authority