Department: Retail Banking

Employment Type: Contract (3 Years, Renewable)
Reporting To: Regional Head

Locations

Vacancies are available in the following areas:

Bahawalpur, Basti Malana (DG Khan), Battagram, Bhimber (AJK), Choti (DG Khan), Dadyal (AJK), District Chaghi, District Dadu, District Haripur, District Khairpur, District Murree, Faisalabad, Gujranwala, Gujrat, Gwadar, Harnai, Haveli Kahuta, Hub, Islamabad, Kasur, Khuzdar, Kotli (AJK), Lahore, Liaqatpur, Loralai, Lower Kohistan, Mandi Bahauddin, Mastung, Mir Ali (Bannu), Mirpur (AJK), Muzaffarabad (AJK), Narowal, Paharpur (DI Khan), Pishin, Sheikhupura, Sialkot, Sohrab, Tijarat Ganj (DI Khan), Upper Kohistan, and Zhob.

National Bank of Pakistan (NBP), known as "The Nation's Bank," is one of Pakistan's largest and leading financial institutions. With an extensive domestic and international network, NBP is committed to promoting financial well-being, sustainable growth, and inclusive development across the country. As part of its transformation journey toward becoming a future-ready, agile, and sustainable bank, NBP invites applications from experienced and talented professionals for the position of Branch Manager.

Educational Qualification

• Minimum Bachelor's degree or equivalent from an HEC-recognized local or international university/institution.

• Candidates holding a Master's degree from an HEC-recognized institution will be preferred.

Experience Requirements

• Minimum 5 years of banking experience, preferably with leading commercial banks.

• At least 3 years of experience in any of the following roles:

  • Branch Manager

  • Branch Operations Manager

  • Relationship Manager

  • Similar leadership position in banking

• Female Branch Managers currently on a career break of up to 3 years are encouraged to apply.

Required Skills & Competencies

• Strong knowledge of branch banking and branch operations.

• Comprehensive understanding of banking products and services.

• Knowledge of AML/CFT regulations, SBP Prudential Regulations, and compliance requirements.

• Strong business development and customer relationship management skills.

• Goal-oriented with a results-driven mindset.

• Excellent leadership, communication, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Audit and risk management awareness.

• Team-building and staff management capabilities.

• Attention to detail and ability to manage multiple priorities.

Key Responsibilities

• Oversee overall branch operations and business performance.

• Drive growth in deposits, consumer banking, liabilities, and wealth management business.

• Achieve assigned business targets and KPIs.

• Develop relationships with existing and new customers to enhance deposit mobilization.

• Ensure exceptional customer service and timely resolution of complaints.

• Execute branch business plans aligned with regional and organizational objectives.

• Focus on core deposit growth and customer retention.

• Implement cost optimization initiatives.

• Supervise, mentor, and evaluate branch staff performance.

• Maintain effective internal controls and ensure regulatory compliance.

• Prevent fraud and operational risks through strong control mechanisms.

• Monitor market trends and competitive activities.

• Support product launches and business campaigns.

• Manage branch administration, staffing, succession planning, and workforce development.

• Ensure compliance with AML, KYC, banking laws, regulations, and internal policies.

• Maintain proper records and documentation.

• Address audit observations and ensure corrective actions are implemented.

• Ensure adherence to SOPs and turnaround times (TATs).

• Perform any additional duties assigned by management.

Selection Process

• Only shortlisted candidates meeting the eligibility criteria will be invited for assessment tests and/or interviews.

• No TA/DA will be provided for the recruitment process.

Compensation & Benefits

Selected candidates will be offered a competitive compensation package and benefits in accordance with the Bank's policies and regulations.

Equal Opportunity Employer

National Bank of Pakistan is an equal opportunity employer and encourages applications from qualified candidates regardless of gender, religion, or disability.