🏢 Department: Front Office
👥 Number of Positions: 4
💼 Experience Required: 0–1 Year
🎓 Employment Level: Management Trainee Officer (MTO)

Job Overview

Faisalabad Serena Hotel is seeking enthusiastic and customer-focused individuals for the position of Management Trainee Officer – Front Office. This opportunity is ideal for fresh graduates and entry-level candidates looking to build a career in the hospitality industry. Selected candidates will receive hands-on training and exposure to front office operations while working in a professional hotel environment.

Key Responsibilities

• Assist in the smooth functioning of hotel operator services.
• Observe and support guest check-in and check-out procedures.
• Assist in guest relations activities and customer service operations.
• Learn and support room reservation processes.
• Observe and assist in luggage handling procedures.
• Ensure high standards of guest satisfaction and hospitality.
• Perform additional tasks assigned by supervisors as required.

Requirements

✔ Good communication and interpersonal skills
✔ Customer service-oriented attitude
✔ Willingness to learn and work in a dynamic hospitality environment
✔ Ability to work collaboratively within a team

Educational Qualifications

Candidates must possess at least one of the following:

• FA (Intermediate)
• Bachelor's Degree (Graduation)
• Diploma in Hospitality Management

Why Apply?

• Professional training in hotel operations
• Career development opportunities in the hospitality sector
• Exposure to industry best practices
• Opportunity to work with a renowned hotel brand

🔎 Source: Official Careers Portal
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