Experience Required

• Minimum 06 years of relevant experience with a Master's degree, including at least 01 year in a supervisory role, OR
• Minimum 05 years of relevant experience with a Bachelor's degree, including at least 02 years in a supervisory role

Education

Required Qualifications

• MBBS
• BDS
• Pharm-D
• BScN
• Bachelor's degree in Healthcare or a related discipline

Preferred Qualifications

• Master's degree in Healthcare Management (MBA/MHA)
• Master of Public Health (MPH/MSPH)
• Quality Management / TQM
• Epidemiology or a related field
• Diploma or Certification in Healthcare Quality

Job Summary

The Deputy Manager – Quality Management will be responsible for supporting the implementation and maintenance of quality standards across all clinical and non-clinical areas of the hospital. The role involves assisting with national and international accreditation initiatives, ensuring compliance with quality management systems, monitoring performance indicators, and contributing to continuous quality improvement programs.

Key Responsibilities

A. Quality Management & Regulatory Compliance

• Assist in developing, implementing, and maintaining Quality Management Systems (QMS).
• Support the implementation of quality standards, policies, and procedures across hospital departments.
• Monitor quality indicators and performance metrics to ensure compliance with healthcare regulations and accreditation standards.
• Participate in internal audits, assessments, and quality improvement initiatives.

B. Employee Development & Performance Enhancement

• Support the planning and execution of staff training programs related to quality improvement methodologies and patient safety practices.
• Promote a culture of continuous improvement and quality awareness throughout the organization.
• Assist departments in understanding and implementing quality-related requirements.

C. Risk Management

• Provide support for the maintenance and effective utilization of the Incident Reporting System.
• Analyze reported incidents and identified risks to determine root causes and recommend corrective actions.
• Assist in developing process improvement strategies to reduce risks and enhance organizational performance.
• Prepare risk analysis reports and follow-up documentation.

D. Data Analysis & Reporting

• Analyze data related to patient outcomes, safety events, quality indicators, and operational performance.
• Generate reports, dashboards, and presentations for senior management.
• Support evidence-based decision-making through accurate data interpretation and reporting.
• Monitor trends and recommend opportunities for quality improvement.

Why Join Indus Hospital & Health Network?

• Contribute to a leading healthcare institution committed to quality and patient safety.
• Work in a collaborative and professional environment.
• Participate in nationally and internationally recognized accreditation and quality initiatives.
• Play a key role in driving continuous improvement across healthcare services.

Important Note

Indus Hospital & Health Network maintains a strict policy against Sexual Exploitation and Abuse (SEA). All shortlisted candidates will undergo comprehensive background verification and screening procedures as part of the recruitment process.

🔎 Source: Official Careers Portal

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