📌 Multiple Positions Available (04 Vacancies)

Branch Locations

• City District Karachi
• Gulshan-e-Iqbal, Karachi
• PECHS, Karachi
• UBL Ameen Boulton Market, Karachi

Employment Level

Junior Management

Department

Operations – Internal Controls Division

About the Role

We are seeking motivated and detail-oriented Internal Controls Monitoring Officers to strengthen the internal control environment across branch operations. The selected candidates will conduct branch reviews, identify control gaps, monitor compliance with policies and regulatory requirements, and support district management in enhancing operational effectiveness and audit performance.

This role offers an excellent opportunity for banking professionals with experience in branch operations, audit, compliance, or internal controls to contribute to risk mitigation and process improvement initiatives.

Key Responsibilities

Branch Monitoring & Compliance Reviews

• Conduct assigned field visits and monitoring reviews across branches and sub-branches.
• Assess compliance with internal policies, operational procedures, SOPs, and regulatory requirements.
• Review implementation of operational controls and identify areas requiring improvement.
• Share observations and findings with branch and district management for corrective action.

Risk Assessment & Control Environment

• Identify operational control weaknesses, compliance breaches, and process gaps.
• Perform root cause analysis and maintain supporting documentation for all observations.
• Highlight high-risk issues, suspicious activities, or control failures requiring immediate management attention.
• Ensure timely follow-up and resolution of identified exceptions.

Reporting & Documentation

• Prepare accurate and timely monitoring reports in prescribed formats.
• Obtain branch management feedback and comments against reported exceptions.
• Maintain complete records and evidence supporting observations and recommendations.

Advisory & Improvement Initiatives

• Recommend measures to strengthen the branch control environment and improve audit ratings.
• Support district management through training, guidance, and awareness sessions.
• Conduct specialized reviews and off-site assessments of products, services, and operational areas.
• Provide recommendations on fraud, forgery, and high-risk cases to senior management.

Stakeholder Management

• Develop and maintain professional working relationships with branch and district management.
• Ensure confidentiality of information and monitoring activities.
• Perform additional assignments as delegated by Internal Controls leadership.

Eligibility Criteria

Education

• Bachelor's Degree (Required)
• Master's Degree in Business Administration, Accounting, Finance, or a related discipline (Preferred)

Experience

• 2–5 years of banking experience.
• Preference will be given to candidates with exposure to:
  • Branch Banking Operations
  • Internal Controls
  • Audit & Compliance
  • Operational Risk Management
  • Branch Reviews & Monitoring

Required Skills

✔ Strong understanding of branch banking operations and field monitoring activities
✔ Knowledge of banking regulations, policies, procedures, and compliance standards
✔ Analytical thinking with strong problem-solving and decision-making abilities
✔ Excellent interpersonal and stakeholder management skills
✔ Strong verbal and written communication skills in English
✔ Ability to identify operational risks and recommend corrective actions
✔ Cross-functional understanding of banking products, services, and processes
✔ Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Why Apply?

• Opportunity to work within a dynamic banking environment
• Exposure to internal controls, compliance, and risk management functions
• Career growth opportunities within branch and operational governance roles
• Hands-on experience in strengthening operational excellence and audit readiness

🔎 Source: Official Careers Portal

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