Grade: Band-9 to Band-7

About The Bank of Punjab

The Bank of Punjab (BOP) is one of Pakistan's fastest-growing banks with over 35 years of excellence in the banking sector. Operating through a network of 900+ branches nationwide, BOP continues to deliver innovative banking solutions and exceptional customer service while fostering professional growth opportunities for talented individuals.

Position Overview

BOP is seeking an experienced and performance-driven professional for the position of Manager Card Acquiring Settlement & Reconciliation. The successful candidate will be responsible for managing card settlement operations, merchant payouts, financial reconciliations, regulatory compliance, and operational excellence across multiple payment networks.

Key Responsibilities

Settlement & Reconciliation

• Lead daily clearing and settlement activities across card networks including Visa, MasterCard, UnionPay, and digital payment platforms.
• Ensure accurate reconciliation of acquiring transactions against General Ledger (GL) balances.
• Monitor and maintain the integrity and accuracy of financial records.

Merchant Payments Management

• Supervise merchant payout processes and ensure timely fund transfers within agreed turnaround times.
• Verify and apply Merchant Discount Rates (MDR), taxes, service charges, and approved deductions before payment disbursement.
• Investigate and resolve payment failures, rejected transfers, and merchant payment-related issues.

Operations & Process Improvement

• Support automation initiatives for settlement workflows and Card Management Systems (CMS).
• Enhance operational efficiency through improved reconciliation and reporting mechanisms.
• Maintain strong controls to prevent duplicate payments and unauthorized transactions.

Compliance & Risk Management

• Ensure adherence to SBP regulations, PCI-DSS standards, and card scheme requirements.
• Maintain audit readiness and strengthen internal controls to minimize operational and fraud risks.
• Verify merchant account validity before payment processing.

Stakeholder Coordination

• Coordinate with card schemes, acquiring business units, merchant sales teams, and onboarding teams for seamless operations.
• Ensure accurate setup of merchant payment instructions and account information.
• Facilitate smooth communication between internal and external stakeholders.

Technical Knowledge

• Possess sound understanding of charge cards, prepaid cards, settlement processes, and acquiring operations.

Eligibility Criteria

Qualification

• Minimum Bachelor's degree or equivalent from an HEC-recognized local or foreign university.

Experience

• Minimum 4 to 7 years of banking experience.
• Preference will be given to candidates with at least 3 years of relevant experience in cards operations, settlements, reconciliations, or digital banking operations.

Age Limit

• Up to 55 years as of the application closing date.

Why Join BOP?

• Competitive market-based remuneration package.
• Career growth opportunities in a dynamic banking environment.
• Equal opportunity workplace encouraging diversity and inclusion.
• Exposure to advanced digital banking and payment technologies.

Important Information

• Only shortlisted candidates will be contacted for interviews.
• No TA/DA will be admissible.
• The Bank reserves the right to accept or reject any application without assigning any reason.
• Females, Minorities, Differently Abled Persons (DAPs), and Transgender individuals are strongly encouraged to apply.

🔎 Source: Official Careers Portal
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