Relationship Manager (OG-III)
Full Job DetailsJob Description
Job Type: Contract (3 years, renewable based on performance)
Location: Karachi, Lahore, DG Khan, Gwadar, Sukkur
Department: Retail Banking
Reporting To: Team Leader
National Bank of Pakistan is one of Pakistan’s leading financial institutions, committed to supporting national growth through an extensive local and international network of branches. The bank aims to drive sustainable development and socioeconomic progress while transforming into a future-fit, agile, and sustainable organization.
Eligibility Criteria
Education
- Minimum Graduation or equivalent from a local or international university/college/institute recognized by HEC Pakistan
Experience
- Minimum 1 year of banking sales experience in financial products
Required Skills
- Strong sales management and interpersonal skills
- Good knowledge of the posting area/local market
- Sound understanding of banking products and services
- Strong verbal and written communication skills
- Proficiency in Windows, MS Office, and databases
Key Responsibilities
-
Achieve assigned monthly, quarterly, and annual sales targets in:
- Account opening
- Deposit growth
- Consumer financing
- Conduct daily customer and market visits for both new and existing customers
- Manage and grow assigned deposit portfolios through new-to-bank and existing customer relationships
- Analyze customer behavior, balance movements, and seasonal trends to handle liability portfolios effectively
- Identify attrition risks and implement retention strategies
-
Cross-sell banking products including:
- Consumer assets
- Insurance products
- Other banking solutions
- Maintain high-quality customer service standards for retention and business growth
- Resolve customer queries and issues efficiently
- Drive liability management by activating dormant accounts, promoting digital banking, ATM usage, and increasing account activity
- Conduct customer contact campaigns and storming activities for business generation
- Prepare MIS and portfolio/business reports as required
- Ensure compliance with banking laws, policies, regulations, and internal controls
- Ensure audit observations and compliance gaps are resolved within deadlines
- Follow all SOPs and instructions assigned by management
Assessment Process
Only shortlisted candidates meeting the eligibility criteria will be invited for:
- Test
- Panel Interview
Compensation & Benefits
Selected candidates will receive:
- Market-competitive compensation package
- Additional employee benefits as per bank policy
Equal Opportunity Employer
National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals regardless of gender, religion, or disability.