🎓 Education: Bachelor's Degree or Intermediate
💼 Experience: Minimum 4+ Years Relevant Experience

About METRO Pakistan

METRO Pakistan began operations in 2007 and rapidly expanded its wholesale network across the country. Today, the company operates multiple wholesale centers in major cities including Karachi, Lahore, Islamabad, Faisalabad, and Multan. As part of the global METRO Cash & Carry network, METRO Pakistan is committed to delivering quality products and exceptional services to businesses while maintaining international standards in retail and wholesale operations.

Position Summary

METRO Pakistan is seeking a proactive and experienced Supervisor – Administration & Logistic Centre to oversee daily operational activities, staff management, merchandising standards, customer service excellence, inventory control, and workplace compliance. The ideal candidate will play a key role in ensuring smooth operations, maintaining high service standards, and supporting business growth through effective team leadership.

Key Responsibilities

Operations & Merchandising

• Ensure effective merchandising, store layout, and customer traffic flow to maximize sales and customer satisfaction.
• Maintain attractive product displays and uphold store presentation standards.
• Monitor stock availability and ensure proper product placement.

Sales & Promotional Activities

• Execute sales promotions and marketing campaigns to enhance product visibility and brand awareness.
• Evaluate the effectiveness of promotional activities and recommend improvements.
• Support initiatives that drive customer engagement and sales growth.

Customer Service Management

• Supervise customer service activities to ensure a positive shopping experience.
• Resolve customer concerns efficiently and professionally.
• Maintain service quality standards across all operational areas.

Team Leadership & Development

• Lead, motivate, and supervise operational staff.
• Assist in recruitment, onboarding, performance management, and employee development.
• Conduct training sessions to enhance staff skills and operational efficiency.
• Prepare staff schedules and ensure adequate workforce planning.

Inventory & Stock Control

• Monitor stock levels, shrinkage, and inventory accuracy.
• Control old, negative, and zero stock situations.
• Ensure timely execution of partial inventory counts and stock audits.

Compliance, Safety & Administration

• Ensure compliance with company policies, health & safety regulations, and security procedures.
• Maintain staff and product hygiene standards.
• Promote workplace discipline and operational excellence.
• Conduct customer visits and support relationship-building initiatives.

Requirements

• Bachelor's Degree or Intermediate qualification.
• Minimum 4 years of relevant experience in retail, administration, logistics, or operations management.
• Strong leadership, communication, and organizational skills.
• Knowledge of inventory management and retail operations.
• Ability to work in a fast-paced environment and manage multiple responsibilities effectively.

Why Join METRO Pakistan?

• Opportunity to work with a leading international wholesale and retail organization.
• Professional growth and career development opportunities.
• Dynamic and collaborative work environment.
• Exposure to global retail best practices.

🔎 Source: Official Careers Portal
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