Experience Required:

• Minimum 6 years of relevant experience with a Bachelor's degree, OR
• Minimum 4 years of relevant experience with a Master's degree.

Education:
Bachelor's or Master's degree in Human Resources, Law, Psychology, or a related discipline. Professional certifications in HR, Labor Law, or Psychology will be considered an added advantage.

Application Deadline: 28 June 2026

Job Summary

Indus Hospital & Health Network is seeking a dedicated and experienced Assistant Manager – Human Resources to manage employee relations, workplace compliance, disciplinary processes, and HR policy implementation. The ideal candidate will play a key role in fostering a positive work environment, ensuring fair employee treatment, and supporting organizational values through effective employee relations management.

Key Responsibilities

Employee Relations & Conflict Resolution

• Serve as the primary point of contact for employee relations matters across the campus.
• Address employee grievances promptly while maintaining fairness, confidentiality, and professional integrity.
• Provide guidance to employees and managers regarding HR policies, procedures, and employment laws.
• Support workplace conflict resolution through counseling, mediation, and other appropriate interventions.

Investigations & Compliance

• Conduct investigations related to employee misconduct, policy violations, and workplace concerns.
• Prepare investigation reports and recommend disciplinary actions in accordance with organizational policies and Indus Code of Ethics (ICoE) determinations.
• Coordinate and facilitate domestic inquiries, disciplinary committee proceedings, and anti-workplace harassment committee activities while ensuring proper documentation and due process.
• Monitor implementation of corrective actions and ensure compliance with investigation outcomes.

Documentation & Record Management

• Maintain accurate records of employee relations cases, grievances, disciplinary actions, and related documentation in both digital and personnel files.
• Ensure consistent interpretation and implementation of Employee Relations policies and procedures.
• Support internal and external audits by providing required reports and documentation.

Verification & Background Checks

• Conduct employee degree verification through approved third-party vendors and ensure timely completion of the process.
• Perform employee reference checks and maintain complete records of verification activities.

Policy Awareness & Organizational Support

• Stay updated on labor laws, employment regulations, and compliance requirements.
• Conduct regular Indus Code of Ethics (ICoE) awareness sessions for employees.
• Collaborate with HR teams to promote a culture of inclusion, accountability, respect, and ethical conduct.
• Prepare periodic reports on employee relations cases, disciplinary trends, and employee engagement outcomes.

Coordination with Stakeholders

• Refer financial embezzlement cases to Internal Audit and patient-related complaints to the Quality & Monitoring Directorate, while providing support when required.
• Work closely with relevant departments to ensure effective resolution of employee and organizational concerns.

Additional Responsibilities

• Perform any other duties assigned by the immediate supervisor in line with the candidate's knowledge, skills, and experience.

Why Join Indus Hospital & Health Network?

• Opportunity to contribute to one of Pakistan's leading healthcare networks.
• Professional growth within a mission-driven organization.
• Collaborative and inclusive work environment.
• Meaningful role in promoting ethical workplace practices and employee well-being.

Important Note

Indus Hospital & Health Network is an equal opportunity employer and maintains a zero-tolerance policy toward Sexual Exploitation and Abuse (SEA). All shortlisted candidates will undergo rigorous background checks, verification procedures, and compliance screenings as part of the recruitment process.