Department: Aitemaad Islamic Banking
Location: Karachi, Kharian
Employment Type: Contract (3 Years, renewable based on management discretion)

National Bank of Pakistan (NBP), known as “The Nation’s Bank,” is committed to supporting the financial well-being of the nation while enabling sustainable growth and inclusive development through its extensive local and international branch network. As one of Pakistan’s largest and leading banks, NBP continues to contribute significantly to the country’s socioeconomic progress with a vision to become a future-ready, agile, and sustainable financial institution.

NBP is currently seeking talented, dedicated, and experienced professionals for the position of General Banking Officer (OG-III) in its Aitemaad Islamic Banking division.

Position Details

Job Title: General Banking Officer (OG-III)
Reporting To: Branch Operations Manager

Eligibility Criteria

Educational Qualification

• Minimum Graduation or equivalent from a local or international university, college, or institute recognized by HEC Pakistan
• Candidates with a Master’s degree, Islamic Banking certification, diploma, or relevant qualification will be preferred

Experience

• Minimum 1 year of banking experience
• At least 6 months of experience in Branch Operations
• Strong knowledge of Branch Operations, General Accounts, and SBP Regulations
• Good analytical skills

Required Skills

• Excellent communication and time management skills
• Strong customer handling abilities
• Proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint)
• Understanding of KYC, AML, regulatory compliance, and branch operational procedures
• Knowledge of Shariah-compliant banking practices

Key Responsibilities

• Manage operational affairs of the branch while ensuring regulatory compliance
• Ensure efficient product processing and superior customer service
• Ensure compliance with banking laws, SOPs, and Shariah requirements
• Oversee seamless account opening within defined turnaround time
• Verify and authorize financial and non-financial branch transactions
• Prepare accurate periodic operational reports
• Balance ATM-related GL heads and report discrepancies
• Ensure timely opening and closing of branch and cash vaults with required controls
• Review balancing of vaults, deposits, remittance instruments, and other GL accounts
• Monitor suspense, parking, and clearing GL heads for discrepancies
• Process inward and outward clearing transactions smoothly
• Monitor dormant, inoperative, and unclaimed accounts
• Resolve customer complaints and operational issues efficiently
• Maintain high standards of customer service
• Manage budgetary provisions, income, expenses, and accruals
• Ensure all branch ledger heads remain balanced
• Address audit observations and support corrective actions
• Maintain operational records, files, and documentation
• Complete all processes within defined TAT
• Perform additional tasks assigned by supervisors

Selection Process

Only shortlisted candidates who strictly meet the eligibility criteria will be invited for assessment tests and/or panel interviews.

Compensation & Benefits

Selected candidates will be offered a competitive compensation package and benefits as per National Bank of Pakistan’s policies and rules.

How to Apply

Interested candidates should apply online as per the application instructions within 10 working days from the publication date of this advertisement.

Important Notes

• Late applications will not be considered
• No TA/DA will be provided for test or interview
• National Bank of Pakistan is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, religion, or disability