Job Type: Contract (3 Years, renewable based on management discretion)
Experience Required: Minimum 1 Year
Education Required: Graduation / Equivalent
Location: Bela (District Lasbella), Gujrat, Hangu, Karachi, Kotli AK, Lahore, Wah Cantt, Winder (District Hub)
Reporting To: Branch Operations Manager

National Bank of Pakistan, known as The Nation’s Bank, is committed to supporting the financial well-being of the nation while enabling sustainable growth and inclusive development through its extensive local and international branch network. As one of Pakistan’s leading banks, NBP plays a vital role in socioeconomic development and continues transforming into a future-ready, agile, and sustainable financial institution.

The bank is currently seeking talented, dedicated, and experienced professionals for the position of Teller (OG-III / OG-II) in Aitemaad Islamic Banking.

Eligibility Criteria

Educational Qualification

• Minimum Graduation or equivalent from a local or international university, college, or institute recognized by HEC Pakistan
• Candidates with a Master’s degree, Islamic Banking certification, diploma, or relevant qualification will be preferred

Experience

• Minimum 1 year of relevant banking experience

Required Skills & Knowledge

• Strong knowledge of SBP Prudential Regulations (PRs) related to cash management
• Good understanding of branch banking operations
• Strong communication and customer service skills
• Excellent cash handling skills
• Ability to work effectively in a team
• Proficiency in MS Office Suite including:
  • MS Outlook
  • MS Excel
  • MS Word
  • MS PowerPoint

Key Responsibilities

• Receive and manage cash from Branch Operations Manager / Supervisor and maintain denomination records
• Handle customer deposits and withdrawals
• Process remittances, utility bill collections, government receipts/payments, and agency collections
• Ensure proper vault management and secure handling of cash keys
• Forward high-value cheques for authorization before disbursement
• Count and sort cash as per SBP directives and process deposit slips accurately
• Process fund transfer and ATM-related transactions with proper balancing
• Assist customers with cash-related requests such as currency note exchange
• Maintain excellent customer service and ensure minimal complaint handling within TAT
• Prepare cash books and reconcile cash with system-generated reports
• Balance cash vouchers and post all cash-related transactions in the system
• Promote and cross-sell bank products and services
• Ensure availability of fresh cash for customers as per SBP guidelines
• Reconcile sorted, unsorted, defective, and new currency notes before vault placement
• Report suspicious or unusual cash activity (STR) immediately
• Reconcile all related GL accounts with actual records
• Maintain registers, files, and documentation related to daily cash operations
• Ensure timely ATM replenishment and uninterrupted ATM functionality during weekends and holidays
• Address internal and external audit observations related to cash management
• Ensure compliance with banking laws, regulations, SOPs, and Shariah compliance requirements
• Perform additional duties assigned by supervisors

Selection Process

Only shortlisted candidates who strictly meet the eligibility criteria will be invited for:

• Assessment Test
• Panel Interview

Compensation & Benefits

Selected candidates will receive:

• Competitive compensation package
• Benefits as per bank policy and rules

Important Notes

• Applications submitted after the deadline will not be considered
• No TA/DA will be provided for test or interview
• National Bank of Pakistan is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, religion, or disability