💼 Job Type

Permanent

👥 Positions

01

🏛 Department

Business Banking

🎓 Education

• Bachelor's Degree from a reputable institution
• MBA will be preferred

📈 Experience

• Minimum 3 years of experience in the microfinance industry

🏷 Grade

OG-II

Mobilink Microfinance Bank is seeking an experienced and result-oriented Relationship Manager Asset to drive asset sales, strengthen customer relationships, manage loan portfolios, and support branch growth. The role requires strong leadership, sales expertise, credit assessment capabilities, and a commitment to delivering exceptional customer service while ensuring compliance with banking regulations and internal policies.

Key Responsibilities

🎯 Sales & Business Development

• Execute approved sales and service plans to achieve branch growth targets.
• Identify new business opportunities and develop strong customer relationships.
• Promote and sell loan and asset products according to bank SOPs.
• Develop market penetration strategies based on customer needs and market potential.
• Conduct market assessments and research to identify new growth areas.
• Cross-sell relevant banking products and services.

👥 Customer Relationship Management

• Build and maintain long-term customer relationships.
• Understand customers’ financial requirements and recommend suitable solutions.
• Ensure customer satisfaction through high-quality service delivery.
• Conduct regular customer meetings and follow-ups as per product guidelines.

🏦 Credit & Loan Management

• Evaluate customer profiles using the Five Cs of Credit.
• Verify customer information and conduct field assessments.
• Ensure proper loan booking and documentation processes.
• Monitor loan utilization and portfolio performance.
• Ensure timely collections and repayment tracking.

📊 Portfolio & Branch Performance

• Manage the branch asset portfolio effectively.
• Support achievement of sales, verification, collection, and recovery targets.
• Maintain portfolio quality and minimize default risk.
• Assist in achieving profitability and business objectives.

👨‍💼 Team Leadership

• Supervise and support Relationship Officers – Asset Sales.
• Provide coaching, guidance, and performance management.
• Build a motivated and productive sales team.
• Assist in capacity planning and resource allocation.

⚖ Compliance & Risk Management

• Ensure strict compliance with bank policies, SOPs, and SBP regulations.
• Safeguard customer documents and confidential information.
• Report suspected fraud or potential losses promptly.
• Follow internal controls and ethical banking practices.
• Ensure fair treatment of customers at all times.

Required Skills

• Strong sales and relationship management skills
• Credit assessment and risk evaluation expertise
• Leadership and team management abilities
• Negotiation and persuasion skills
• Market analysis and business development capabilities
• Customer-focused approach
• Excellent communication and interpersonal skills
• Knowledge of microfinance products and banking operations

Why Join MMBL?

Mobilink Microfinance Bank serves over 48 million registered users across Pakistan and is a leading player in financial inclusion through digital and branchless banking solutions. MMBL offers a collaborative work environment that promotes innovation, teamwork, customer-centricity, and professional growth.

This role provides an excellent opportunity to contribute to financial empowerment initiatives while building a rewarding career in the banking sector.

🔎 Source: Official Careers Portal
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