🆔 Job ID: R-1185319
👔 Work Level: WL2

Unilever Pakistan is seeking an experienced Sales Operations Manager – Future Channels to lead and optimize the end-to-end Modern Trade operating model. This strategic role focuses on driving sustainable channel growth through cross-functional collaboration, commercial excellence, retail execution, customer planning, and operational governance.

The ideal candidate will work closely with Sales, Supply Chain, Finance, Category, and Key Account teams to improve execution, enhance customer partnerships, and deliver outstanding business performance.

Key Responsibilities

• Lead the end-to-end Modern Trade operating model across multiple business functions.
• Drive Sales & Operations Planning (S&OP) to align demand, supply, and commercial objectives.
• Develop and manage channel planning, governance, KPIs, and business performance reporting.
• Utilize EPOS data, dashboards, and analytics to support business decisions.
• Lead the Perfect Store program by improving merchandising, pricing, assortment, and in-store execution.
• Manage merchandising agencies and external execution partners for retail excellence.
• Improve field execution through performance dashboards and operational tracking.
• Develop effective in-store visibility strategies to strengthen brand presence and shopper engagement.
• Manage the complete visibility lifecycle from planning to execution and performance evaluation.
• Collaborate with Key Account teams to create and execute Joint Business Plans (JBPs).
• Govern promotional investments, customer incentives, and trade budgets to maximize ROI.
• Improve operational frameworks, governance processes, and execution standards.
• Coach, mentor, and develop cross-functional teams while promoting a high-performance culture.

Eligibility Criteria

🎓 Education

• Bachelor's degree in:
  • Business Administration
  • Sales
  • Marketing
  • Supply Chain
  • Finance
  • Or any related discipline

💼 Experience

Candidates should possess significant experience in one or more of the following areas:

• Sales Operations
• Modern Trade
• Customer Development
• Commercial Excellence
• Channel Management
• FMCG Industry

Experience in the following areas will be considered an advantage:

• Perfect Store & Retail Execution Programs
• S&OP and Demand Planning
• Joint Business Planning (JBP)
• Trade Investment Management
• Managing Third-Party Agencies and Cross-Functional Teams

Required Skills

• Strong commercial and business acumen
• Advanced analytical and problem-solving skills
• Expertise in KPI management and business reporting
• Performance management and forecasting capabilities
• Project management and operational excellence
• Strong stakeholder and relationship management
• Financial planning and ROI evaluation
• Excellent communication and leadership abilities

Leadership Competencies

Successful candidates should demonstrate:

• Team leadership and coaching
• Ownership and accountability
• Collaboration across departments
• Change management and adaptability
• Customer-focused decision making
• Continuous improvement mindset
• Talent development and succession planning
• Strategic thinking with flawless execution

Standards of Leadership (SOL)

• ✅ Deliver With Excellence
• ✅ Staying 3 Steps Ahead
• ✅ Care Deeply
• ✅ Focus on What Counts

Why Join Unilever?

At Unilever, you'll become part of one of the world's leading FMCG organizations whose products are used by 3.4 billion people across more than 190 countries every day. Employees enjoy an inclusive, collaborative, and flexible workplace with outstanding opportunities for career growth, innovation, and leadership development.

📢 How to Apply

Interested candidates should submit their applications through the official Unilever Careers Portal before the position closes.

🔎 Source: Official Careers Portal
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