ualification

• Bachelor's degree or
• Intermediate with at least 4 years of relevant experience

Experience

• Minimum 4 years of experience in delivery operations, logistics, supply chain, warehouse, or distribution management.

Job Summary

We are seeking a proactive and organized Supervisor – Delivery Solutions to oversee daily delivery operations and ensure timely, accurate, and efficient product distribution. The ideal candidate will manage delivery teams, monitor operational performance, handle customer concerns, and ensure compliance with company procedures while maintaining high standards of customer satisfaction.

Key Responsibilities

• Supervise daily delivery operations to ensure products are delivered in the correct quantity and specifications.
• Coordinate deliveries efficiently while maintaining excellent customer service standards.
• Verify daily fuel consumption, costs, transactions, and maintain accurate documentation.
• Monitor and improve the productivity and utilization of delivery vehicles.
• Handle and resolve customer complaints related to deliveries in a professional manner.
• Support the promotion and sales of the company's own-brand products.
• Understand customer needs and recommend effective solutions to improve service quality.
• Train, coach, and mentor delivery team members on operational procedures and best practices.
• Monitor team performance and identify opportunities for productivity improvement.
• Review and approve operational activities performed by pickers, loaders, and delivery personnel.
• Ensure compliance with company policies, operational standards, and safety procedures.

Required Skills

• Delivery & Logistics Operations
• Team Leadership & Supervision
• Customer Service & Complaint Resolution
• Inventory & Distribution Coordination
• Documentation & Record Management
• Fuel Cost Monitoring
• Communication & Problem-Solving
• Time Management & Organization
• Performance Monitoring
• MS Office proficiency

Why Join?

• Opportunity to lead a dynamic delivery operations team.
• Professional growth in logistics and supply chain management.
• Collaborative and performance-driven work environment.
• Career development and leadership opportunities.

🔎 Source: Official Careers Portal
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