• Department: Business Banking
• Grade: OG-III
• Job Type: Permanent

Key Responsibilities

As a Relationship Officer Asset, you will:

• Execute approved sales and service plans to achieve branch growth targets.
• Build and maintain strong relationships with existing and potential customers.
• Promote and sell loan products in accordance with bank policies and SOPs.
• Identify new business opportunities through market research and customer outreach.
• Evaluate customer profiles using the Five C’s of Credit.
• Conduct field visits and physical verification of prospective clients.
• Ensure timely loan repayments through proactive customer engagement.
• Maintain accurate customer documentation and protect confidential records.
• Guide customers on proper loan repayment procedures through official banking channels.
• Prepare weekly field activity plans and coordinate with the line manager.
• Conduct regular customer meetings as required by product guidelines.
• Ensure loan processing complies with internal policies, SBP regulations, and ethical standards.
• Monitor customer satisfaction and resolve service-related issues promptly.
• Report any suspected fraud or operational risks to management.
• Stay updated on banking products and recommend improvements based on customer feedback.

Eligibility Criteria

Education

• Bachelor's degree from a recognized institution.
• MBA will be preferred.

Experience

• 0–1 year of relevant experience is preferred.
• Fresh graduates with strong communication and sales potential are encouraged to apply.

Skills Required

• Excellent communication and interpersonal skills
• Customer relationship management
• Sales and marketing aptitude
• Negotiation and persuasion skills
• Credit evaluation and financial analysis
• Market research and business development
• Documentation and compliance awareness
• Time management and organizational skills
• Teamwork and professional ethics

Why Join MMBL?

Mobilink Microfinance Bank is one of Pakistan's leading digital microfinance banks, serving millions of customers through an extensive network of branches, branchless banking agents, and innovative digital banking solutions. The bank offers:

• Career growth opportunities
• Professional learning environment
• Customer-focused work culture
• Exposure to digital banking innovation
• Collaborative and performance-driven workplace

How to Apply

Interested candidates should submit their applications before July 28, 2026, through the Official Careers Portal.

🔎 Source: Official Careers Portal
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