Education: BBA
Experience: 1–3 years (E-commerce fulfilment, warehouse operations, or retail order processing)

Nishat Chunian Limited is seeking a detail-oriented Order Management Executive to oversee end-to-end order fulfilment, inventory synchronization, courier coordination, and dispatch operations. The ideal candidate will ensure accurate order processing, maintain fulfilment SLAs, and support seamless omnichannel operations.

Key Responsibilities

• Process and dispatch online customer orders accurately within defined service level agreements (SLAs).
• Manage omnichannel fulfilment, including:
  • Ship-from-Warehouse
  • Ship-from-Store
  • Click-and-Collect (In-Store Pickup)
• Maintain accurate inventory synchronization across the online store and retail outlets using Odoo, Trade Unleash, or similar systems.
• Coordinate shipments with courier partners such as TCS, Leopards, BlueEx, Trax, and other logistics providers.
• Monitor deliveries, resolve shipment exceptions, and communicate updates to customer support teams.
• Process product returns and exchanges while maintaining unified inventory records.
• Allocate inventory efficiently between online and retail channels to prevent stock shortages or overselling.
• Assist with Cash on Delivery (COD) reconciliation by matching courier remittances with dispatched orders.
• Generate packing slips, load sheets, courier manifests, and maintain organized dispatch documentation.
• Ensure dispatch accuracy, operational efficiency, and compliance with fulfilment standards, especially during sales and peak seasons.

Required Qualifications & Skills

• BBA or equivalent qualification.
• 1–3 years of relevant experience in e-commerce fulfilment, warehouse operations, or retail order management.
• Strong understanding of order processing, dispatch procedures, and courier booking within Pakistan.
• Hands-on experience with Shopify and inventory/order management systems.
• Excellent attention to detail with strong numerical and inventory management skills.
• Ability to work efficiently in a fast-paced operational environment.
• Good working knowledge of Microsoft Excel or spreadsheet applications.

Preferred Qualifications

• Experience with omnichannel fulfilment operations such as Ship-from-Store or Click-and-Collect.
• Familiarity with Odoo, Trade Unleash, or similar ERP/Order Management Systems.
• Experience handling COD reconciliation and courier claim processing.
• Background in inventory management within the fashion, apparel, or home textile industry.

Why Join Nishat Chunian Limited?

• Permanent career opportunity with a leading textile and retail organization.
• Exposure to modern e-commerce and omnichannel fulfilment operations.
• Collaborative and growth-oriented working environment.
• Opportunity to develop expertise in inventory and order management systems.

🔎 Source: Official Careers Portal
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