Nestlé Pakistan is seeking a Customer Supply Chain Associate to support efficient stock availability across sales channels by managing the order allocation process and ensuring smooth execution of the Order-to-Cash (O2C) cycle. The ideal candidate will collaborate with cross-functional teams to improve customer service, optimize supply chain operations, and enhance overall business performance.

Key Responsibilities

• Process and monitor customer orders accurately and within required timelines.
• Manage stock allocation to ensure optimal product availability.
• Coordinate with Sales, Logistics, and Distribution teams to resolve order and delivery-related issues.
• Monitor customer service and O2C performance indicators (KPIs) and prepare operational reports.
• Analyze customer demand, supply simulations, and ordering patterns to support proactive decision-making.
• Contribute to continuous process improvement initiatives for better service quality and operational efficiency.
• Build and maintain strong relationships with customers and internal stakeholders.
• Ensure compliance with Nestlé policies, quality standards, and safety requirements.
• Proactively communicate with relevant teams during out-of-stock situations to minimize business impact.

Eligibility Criteria

Education

• Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or a related discipline.

Experience

• 1–2 years of relevant experience in Supply Chain, Customer Service, Logistics, or Order Management.

Preferred Technical Skills

• SAP
• Microsoft Excel
• Microsoft Power BI

Required Competencies

• Excellent communication and coordination skills
• Strong analytical and problem-solving abilities
• Planning and organizational skills
• Teamwork and collaboration
• Customer-focused mindset

Why Join Nestlé?

Join one of the world's leading FMCG companies and build your career in a dynamic supply chain environment where innovation, collaboration, and continuous improvement drive success.

🔎 Source: Official Careers Portal
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