🧑‍💼 Job Type: Permanent
📌 No. of Positions: 1

A leading organization is looking for a Warehouse Associate – E-Commerce to manage order fulfilment, warehouse coordination, inventory accuracy, dispatch operations, and logistics activities. The ideal candidate will support smooth e-commerce warehouse operations while ensuring timely processing of customer orders and adherence to operational standards.

Key Responsibilities:

✅ Order Fulfilment & Dispatch Management

• Manage daily e-commerce order picking, packing, and dispatch activities.
• Ensure timely processing of orders according to service level standards.
• Prioritize urgent, pending, and high-volume orders.
• Monitor fulfilment performance and report operational challenges.

✅ Warehouse Operations & Coordination

• Supervise warehouse activities related to e-commerce inventory and dispatch.
• Ensure proper storage, handling, and movement of stock according to SOPs.
• Coordinate with warehouse teams for smooth operational workflow.
• Support alignment between online demand and warehouse capacity.

✅ Inventory & Stock Management

• Assist in maintaining inventory accuracy through stock checks and reconciliations.
• Identify and resolve stock discrepancies.
• Monitor inbound stock availability for uninterrupted fulfilment.
• Coordinate stock movement for online orders.

✅ Returns, Claims & Issue Handling

• Manage returns, exchanges, and courier-related claims.
• Coordinate with warehouse, customer care, and logistics teams for issue resolution.
• Ensure returned stock verification and system updates.
• Maintain records of operational issues and resolutions.

✅ Courier & Logistics Coordination

• Coordinate shipment handovers with courier partners.
• Ensure accurate dispatch documentation.
• Support resolution of delivery issues.
• Monitor courier performance and dispatch timelines.

✅ Reporting & Compliance

• Prepare daily operational reports.
• Track fulfilment KPIs and highlight performance gaps.
• Ensure compliance with warehouse SOPs.
• Promote operational discipline and accountability.

Eligibility Criteria:

🎓 Qualification:

• Bachelor’s degree preferred in Supply Chain Management or related field.

💼 Experience:

• 2–4 years of experience in warehouse operations or e-commerce logistics.

🛠 Required Skills:

• Dispatch coordination & logistics handling
• Warehouse and fulfilment operations management
• Inventory control & reconciliation
• Basic/Intermediate Excel skills

How to Apply:

📌 Apply Now through the official careers portal before the closing date.

🔎 Source: Official Careers Portal
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