Department: Service Quality Department – Customer Support Group

Meezan Bank Limited is seeking a qualified and experienced professional for the position of Manager - Governance & Conduct at its Head Office in Karachi.

Eligibility

Qualifications

• Minimum Bachelor’s degree, preferably a Master’s degree, from an HEC-recognized institute or university.
• Professional certification will be an added advantage.
• Qualification in Islamic Finance will be an added advantage.

Skills

• Strong knowledge of governance, conduct risk, and banking control frameworks.
• Ability to identify control gaps and develop remediation strategies.
• Strong report writing, MIS preparation, presentation, and stakeholder coordination skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Knowledge of Power BI is preferred.

Experience

• Minimum 5 years of relevant working experience.

Key Responsibilities

• Implement and monitor the Bank’s Conduct & Governance framework across all business and support units.
• Monitor customer conduct, service quality, governance indicators, and ensure timely corrective actions.
• Develop governance reports, dashboards, and management presentations for senior leadership.
• Coordinate with relevant stakeholders on governance-related matters.
• Support the development and implementation of policies and procedures.
• Drive governance awareness and continuous improvement initiatives across the organization.
• Identify control gaps and support appropriate remediation measures.

Important Note

This job opportunity is offered by Meezan Bank Limited. Candidates should review the official recruitment requirements and submit their applications through the employer’s official careers channel before the closing date.