METRO is a leading international wholesale company specializing in food and non-food products. Through technology, innovation, and customer-focused solutions, METRO aims to make wholesale more efficient and valuable for businesses and customers.

Job Purpose

The Territory Sales Manager – HoReCa will be responsible for developing the HoReCa customer segment, achieving sales targets, acquiring new customers, managing existing accounts, and delivering customized solutions based on customer needs.

Key Responsibilities

• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets.
• Identify and acquire new customers and business opportunities through regular market visits.
• Analyze customer data and sales history before market visits to identify sales gaps and establish clear objectives.
• Manage the assigned customer portfolio, including customer engagement, sales execution, credit management, follow-ups, and feedback.
• Proactively engage customers to understand their business requirements and recommend suitable solutions from METRO's product portfolio.
• Build strong relationships with cross-functional teams, including Procurement and Operations, to develop customized customer solutions.
• Maintain detailed customer notes, records, and tracking sheets to monitor customer development and sales progress.
• Identify opportunities to improve customer service and overall service quality.
• Address customer dissatisfaction and quality concerns effectively and in a timely manner.
• Develop a strong understanding of customer needs through regular interactions and analysis of customer behavior.
• Maintain a consistent and professional approach toward customer service and achieving quality results.
• Participate in team meetings and sales training sessions.
• Contribute to a positive, collaborative, and high-performance sales culture.

Eligibility Criteria

Education: Bachelor's Degree or Intermediate

Experience:

• Bachelor's degree holders may apply.
• Intermediate candidates with 6 years of relevant experience are eligible.

Required Skills

• Strong sales and negotiation skills
• Customer relationship management
• Market visit and business development expertise
• Good communication and interpersonal skills
• Ability to achieve sales targets
• Analytical and problem-solving skills
• Strong understanding of customer needs
• Ability to work effectively with cross-functional teams

How to Apply

Interested and eligible candidates are encouraged to apply through the official METRO Careers Portal.

🔎 Source: Official Careers Portal
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