National Bank of Pakistan (NBP) aims to support the financial well-being of the nation while enabling sustainable growth and inclusive development through its extensive local and international branch network.

As one of Pakistan’s leading and largest banks, NBP contributes significantly to the country’s socioeconomic development. The Bank is transforming itself into a future-fit, agile, and sustainable institution.

In line with its strategy, National Bank of Pakistan is seeking talented, dedicated, and experienced professionals for positions in the Retail Banking area.

Job Details

Job Title: Relationship Manager (OG-III)
Department: Retail Banking
Reporting To: Team Leader
Employment Type: Contractual
Contract Duration: 3 years, extendable at the discretion of management
Organization: National Bank of Pakistan

Educational Qualification

• Minimum Graduation or equivalent from a local or international university, college, or institute recognized by the Higher Education Commission (HEC) of Pakistan.

Experience

• Minimum 1 year of banking sales experience in financial products.

Required Skills and Expertise

• Strong sales management and interpersonal skills.
• Ability to work in a field-based sales environment involving frequent market visits.
• Target-oriented, self-motivated, and performance-driven approach.
• Good geographical knowledge of the place of posting.
• Sound knowledge of banking products and services.
• Strong oral and written communication skills.
• Proficiency in Windows and MS Office.

Main Duties and Responsibilities

• Achieve assigned monthly, quarterly, and annual sales targets for account opening, deposit growth, and consumer financing.
• Conduct daily customer and market visits for both new-to-bank and existing customers in Conventional and Islamic Banking.
• Achieve assigned deposit targets by acquiring new customers and managing and growing existing deposit portfolios.
• Manage liability portfolios with a strong understanding of customer behavior, balance movements, and seasonal trends.
• Identify potential attrition risks within the portfolio and take timely corrective measures to retain balances.
• Achieve assigned cross-selling targets for bank products, including consumer assets and insurance products.
• Maintain high service quality standards when interacting with customers to support business retention.
• Resolve customer queries and issues in an amicable, efficient, and resourceful manner.
• Ensure effective tail management through dormant account activation, Digital App activation, ATM activation, and deepening of tail accounts.
• Participate in periodic mass customer contact drives, market storming activities, and similar business initiatives.
• Maintain required MIS and business reports related to the assigned portfolio.
• Ensure compliance with applicable banking laws, instructions, regulations, and procedures.
• Address internal and external audit requirements and observations related to business activities and implement measures to minimize recurrence.
• Ensure a Shariah-compliant environment is maintained at Islamic Banking windows within the assigned region.
• Ensure all processes are completed within the specified turnaround time (TAT).
• Follow all Bank policies, procedures, and standard operating procedures (SOPs).
• Perform any other duties or assignments given by the supervisor.

Places of Posting

The position is available at the following locations:

• Gujranwala
• Muridkey
• Wazirabad
• Jamke Chatha
• Mandi Bahauddin
• Lalamusa
• Dinga
• Pasru
• Shakargarh
• Zafarwal
• Daska
• Muzaffargarh
• Okara
• Bahawalnagar
• Vehari
• Chishtian
• Kamalia
• Khushab
• Mianwali
• Sargodha
• Bhera
• Kot Momin
• Sahiwal

Assessment Test / Interview

Only shortlisted candidates who strictly meet the stated basic eligibility criteria will be invited for a test and/or panel interview.

Compensation and Benefits

Selected candidates will be offered a compensation package and other benefits in accordance with the Bank’s applicable policies and rules.

How to Apply

Interested candidates should apply online through the National Bank of Pakistan’s designated careers portal within 10 working days from the date of publication of the advertisement, following the instructions provided there.

Applications received after the due date will not be considered.

Important: No TA/DA will be admissible for the test or interview.

Equal Opportunity Employer

National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.