Stylo is seeking a Data & Loyalty Specialist to manage and analyze customer and loyalty program data, generate actionable insights, and support initiatives that improve customer retention, engagement, and overall business performance.

The role will focus on monitoring loyalty program KPIs, analyzing customer behavior and purchasing trends, developing reports and dashboards, and supporting data-driven marketing and retention strategies. The successful candidate will work closely with cross-functional teams to enhance customer experience, optimize loyalty campaigns, and strengthen the effectiveness and growth of the loyalty program.

Key Responsibilities

• Manage and analyze customer and loyalty program data.
• Monitor loyalty program KPIs and performance indicators.
• Analyze customer behavior, purchase patterns, and engagement trends.
• Prepare regular reports, dashboards, and actionable business insights.
• Support customer segmentation and behavioral analysis initiatives.
• Assist in developing and optimizing loyalty and retention campaigns.
• Collaborate with marketing, CRM, retail, and other cross-functional teams.
• Identify opportunities to improve customer engagement and loyalty program performance.
• Contribute to data-driven decision-making and customer experience enhancement.

Qualification

• Bachelor's degree in Marketing, Economics, Mathematics, or a related field.

Required Skills

• Advanced MS Excel, including Pivot Tables, Power Query, and Lookups
• Power BI or other data visualization tools
• SQL knowledge preferred
• Customer segmentation and behavioral analysis
• CRM and loyalty program management
• Data analysis and reporting
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills

Experience

2–4 years of relevant experience in:

• Data Analytics
• CRM
• Loyalty Programs
• Customer Insights
• Retail Analytics

How to Apply

Interested and qualified candidates are encouraged to apply through the official Stylo Careers Portal before the closing date.

🔎 Source: Official Careers Portal
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