Relationship Officer Asset
Full Job DetailsJob Description
Mobilink Microfinance Bank Limited (MMBL) is seeking a motivated and customer-focused Relationship Officer Asset for its Kasur Branch. The selected candidate will be responsible for driving asset sales, developing customer relationships, identifying business opportunities, supporting loan growth, ensuring timely repayments, and maintaining compliance with the bank’s policies and procedures.
The role requires strong communication, persuasion, negotiation, customer relationship management, and field-sales capabilities.
🎯 Key Responsibilities
- Implement approved sales and service plans to achieve business growth objectives.
- Develop and maintain strong relationships with existing and prospective customers.
- Sell banking and loan products according to approved SOPs.
- Achieve assigned sales and business targets while maintaining ethical practices.
- Identify new business opportunities, prospects, markets, and potential customers.
- Evaluate customer profiles using the Five Cs of Credit.
- Clearly communicate product terms and conditions to customers.
- Conduct physical verification of prospective clients.
- Ensure proactive loan collection and timely repayment through regular customer communication.
- Maintain strict confidentiality and proper handling of customers’ legal documents.
- Follow approved procedures when collecting loan repayments from the field.
- Prepare weekly field activity plans in consultation with the Line Manager.
- Conduct customer meetings according to defined product programs.
- Process loan bookings in accordance with bank policies, procedures, ethics, and standards.
- Maintain up-to-date knowledge of banking products and services.
- Conduct market assessments to identify new sales opportunities and potential markets.
- Ensure internal service standards are met and minimize customer complaints.
- Build and sustain long-term customer relationships.
- Report suspected fraud, potential losses, or irregular activities to the Line Manager/HOD.
- Ensure compliance with bank SOPs, State Bank of Pakistan regulations, and internal control standards.
🎓 Education & Experience
- Qualification: Bachelor’s degree from a reputable institution.
- Preferred Qualification: MBA.
- Experience: Preferably 0–1 year of relevant experience.
- Fresh graduates with strong communication, sales, and customer relationship skills may be considered.
🏦 About Mobilink Microfinance Bank Limited (MMBL)
Mobilink Microfinance Bank Limited provides banking services across Pakistan through a combination of traditional microfinance and digital banking solutions. Its services include savings, micro-enterprise and MSME financing, housing loans, remittances, utility bill and loan installment collections, mobile wallets, insurance, government-to-person payments, and other digital financial services.
MMBL focuses on financial inclusion, innovation, entrepreneurship, teamwork, collaboration, and delivering a customer-centric banking experience.
🌟 Why Join MMBL?
This position offers an opportunity to build a career in microfinance, sales, asset financing, and relationship management while contributing to financial inclusion and expanding access to banking services.
🔎 Source & Disclaimer
🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority.
Apply through the official Mobilink Bank careers portal before the deadline.