• Department: Business Banking
• Grade: OG-II
• Job Type: Permanent
• Positions: 1

The Relationship Officer Deposit will be responsible for customer acquisition, deposit mobilization, portfolio growth, relationship management, and cross-selling of banking products. The role focuses on building a strong deposit portfolio and achieving CASA and Term Deposit targets while delivering excellent customer service.

🔑 Key Responsibilities

• Execute customer acquisition activities to build a healthy liability portfolio and achieve cross-selling targets.
• Build and maintain CASA and Term Deposit (TD) customer portfolios.
• Achieve assigned product-wise deposit targets on weekly, monthly, quarterly, and annual basis.
• Develop a deposit mobilization team through freelancers and brand ambassadors.
• Maintain the targeted portfolio mix between CASA and Term Deposits.
• Acquire fairly priced deposits to support retail deposit growth.
• Establish and maintain strong relationships with potential and existing clients.
• Ensure business objectives are achieved in accordance with bank policies and procedures.
• Maintain daily deposit mobilization and New-to-Bank (NTB) account opening run rates.
• Understand customer needs and coordinate with Relationship Managers/Branch Managers to address them.
• Identify opportunities for cross-selling and upselling banking products.
• Monitor competitors' activities and proactively work toward customer retention.
• Provide excellent customer service and maintain a positive reputation for the bank.
• Resolve customer complaints promptly and professionally.
• Perform any additional duties assigned by the Line Manager.

🎓 Education Requirements

• Bachelor’s degree from a reputable institution.
• Preferred fields include:
  • Business Administration
  • Commerce
  • Accounting
  • Marketing
  • Economics
  • Finance
  • Equivalent qualifications

💼 Experience & Skills

• Preferably 1 year of relevant experience in sales, management, operations, retail/consumer banking, or another relevant industry.
• Good understanding of deposit products and their functionality.
• Knowledge of CASA and related fundamentals for achieving deposit growth.
• Strong customer relationship and communication skills.
• Ability to meet sales and deposit mobilization targets.

🏦 About Mobilink Microfinance Bank Limited

Mobilink Microfinance Bank Limited (MMBL) provides banking services across Pakistan through a combination of traditional microfinance and digital/mobile banking solutions. The bank focuses on financial inclusion and offers services including savings, MSME financing, housing loans, remittances, mobile wallets, insurance, utility bill payments, and digital payment solutions.

🌟 Why Join MMBL?

This role offers an opportunity to contribute to financial inclusion while developing your career in banking, deposit mobilization, sales, and relationship management. MMBL promotes innovation, teamwork, entrepreneurship, and a customer-centric working environment.

🔎 Source & Disclaimer

🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority.