Job ID: R-1187264
Job Category: Customer Development
Career Level: WL1
Reporting To: Area Manager – Modern Trade

Unilever is looking for an Instore Manager – Modern Trade to lead customer and trade operations for designated accounts. The role is responsible for driving sales growth, distribution, customer operations, in-store visibility, and key performance indicators.

This is a frontline leadership opportunity for professionals who want to build strong expertise in sales, modern trade, customer development, and data-driven business execution.

Key Responsibilities

• Drive business growth and achieve targeted sales and underlying volume growth.
• Improve competitive visibility and brand presence within stores.
• Coordinate distributor and customer operational plans and ensure effective execution.
• Negotiate and collaborate with customers on joint business planning.
• Monitor customer profitability, gross margin, and other financial performance metrics.
• Lead and develop an extended team of FMMs.
• Ensure achievement of business KPIs and performance targets.
• Conduct post-execution analysis and improve processes using strong analytical skills.
• Develop effective market strategies and ensure their successful implementation.
• Monitor competition and identify opportunities for business growth.
• Maintain strong engagement with customers, distributors, and the market.

Eligibility Criteria

Education

• Bachelor's Degree from a recognized institution.

Experience

• 1–4 years of relevant sales experience, preferably within the FMCG industry.

Required Skills

• Strong business and financial acumen.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office and Power BI.
• Strong market presence and willingness to spend time in the field.
• Strategic thinking combined with strong execution capabilities.
• Good understanding of competitive market dynamics.
• Strong accountability, ownership, and bias for action.
• Ability to analyze business performance and translate insights into actionable strategies.

Leadership Competencies

The successful candidate should be able to:

• Motivate and develop team members while creating an inclusive work environment.
• Balance performance expectations with coaching and support.
• Demonstrate accountability for individual and team results.
• Encourage continuous learning and development.
• Build strong relationships with internal and external stakeholders.
• Understand the broader business context and make commercially sound decisions.

Standards of Leadership

Unilever seeks candidates who demonstrate:

• Personal Mastery: High personal standards, emotional intelligence, openness to feedback, and empathy.
• Passion for High Performance: Strong focus on achieving results with speed and accountability.
• Talent Catalyst: Ability to coach, empower, and develop individuals and teams.
• Purpose & Service: Humility and a service-oriented leadership approach.
• Consumer Love: Understanding consumer needs and translating insights into business opportunities.
• Business Acumen: Ability to create sustainable growth and collaborate across the business ecosystem.

Job Highlights

• Work with a globally recognized FMCG company.
• Opportunity to develop expertise in Modern Trade and Customer Development.
• Frontline role with significant business ownership and responsibility.
• Exposure to sales strategy, customer management, financial performance, and analytics.
• Opportunity to lead and develop a field-based team.
• Full-time position based at Unilever's Islamabad Sales Office.

How to Apply

Interested candidates should apply through Unilever's official careers portal before the application closing date.

🔎 Source: Official Careers Portal
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