The Corporate Services Executive will be responsible for managing sales and after-sales services for the Small Enterprises and SoHo (Small Office/Home Office) segment of corporate customers. The role focuses on customer engagement, sales growth, retention, and service excellence.

Key Responsibilities

• Build strong customer relationships and proactively promote Voice, Mobile Data, and ESS solutions.
• Drive sales growth through upselling, cross-selling, referrals, and new VAS solutions.
• Manage customer retention and reduce churn through regular customer engagement and follow-ups.
• Handle collection management and conduct a minimum of 20 daily calls, including cold calls, servicing, and cross-selling.
• Achieve assigned regional sales and service targets.
• Ensure smooth customer handling and deliver a positive customer experience.

Eligibility Criteria

Education

• Bachelor's Degree or equivalent qualification.

Experience

• Preferably at least 1 year of relevant work experience.

Required Skills

• Good punctuality and time-management skills.
• Proficiency in MS Word, PowerPoint, and MS Excel.
• Pleasant, welcoming, and professional personality.
• Self-motivated, flexible, and proactive.
• Excellent verbal and written communication skills.
• Confident and professional telephone manner.
• Ability to write professional emails.
• Strong problem-solving and customer-engagement skills.
• Intermediate-level proficiency in Microsoft Excel.
• Ability to compare telecom operator packages and communicate their comparative advantages.
• Understanding of corporate culture and values.

🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority.