Job Category: Customer Development
Work Level: WL1
Scope: Local
Reports To: Key Account Manager (KAM)
Job ID: R-1188109
Experience: 3–4 years
Account Management Experience: An additional advantage

Job Description

Unilever is building its talent pipeline for Assistant Key Account Managers. The role focuses on managing assigned modern trade accounts, delivering business targets, developing customer relationships, executing joint business plans, negotiating commercial agreements, and driving sustainable account growth.

Key Responsibilities

• Develop and maintain strong business relationships with customers.
• Negotiate and execute fair and equitable trading terms and annual business contracts.
• Develop, execute, and monitor Customer Business Plans / Joint Business Plans.
• Deliver assigned business and customer profitability targets.
• Execute category plans, launches, initiatives, and promotions with customers.
• Minimize channel conflicts and operational friction.
• Lead monthly and quarterly forecasting with Customer Marketing, Sales teams, and customers.
• Manage P&L delivery and monitor customer contribution.
• Implement merchandising and visibility standards across categories.
• Maintain Perfect Store compliance and improve in-store execution.
• Monitor competitor activities and take timely tactical actions.
• Prepare monthly account plans to achieve category-wise and SKU-wise volume targets.
• Review Perfect Store KPIs, On-Shelf Availability, Shelf Share, visibility, and merchandising standards.
• Coordinate with Supply Chain and Store Operations for timely stock replenishment.
• Co-create Joint Marketing & Field Growth initiatives with customers and Shopper Marketing teams.

Skills Required

• Key Account Management
• Relationship Management
• Negotiation Skills
• External/Competitive Market Orientation
• Advanced Business & Category Analytics
• Innovation and Problem-Solving

Leadership & Behavioral Competencies

• Deliver with Excellence
• Staying 3 Steps Ahead
• Care Deeply
• Focus on What Counts
• Inclusive leadership and team motivation
• Strong collaboration and coaching abilities
• Business awareness and relationship-building skills

Education & Experience

Experience: Minimum 3–4 years of relevant professional experience.
Preferred: Experience in Account Management will be an additional advantage.

Company Overview

Unilever is a global consumer goods company with products used by billions of people across more than 190 countries. The company focuses on sustainable living, innovation, inclusion, and creating positive impact for consumers, communities, and employees.

Additional Information

Unilever is committed to equity, inclusion, and diversity. Candidates requiring support or accessibility accommodations during the recruitment process are encouraged to communicate their requirements when applying.

🔎 Source: Official Careers Portal
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