Eligibility Criteria

Education:

• Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or a related field.
• Certification in HR, Labor Law, or Psychology will be an added advantage.

Experience:

• Minimum 6 years of relevant experience with a Bachelor’s degree, OR
• Minimum 4 years of relevant experience with a Master’s degree.

Job Responsibilities

• Serve as the primary contact for employee relations matters.
• Handle employee grievances promptly while maintaining fairness, integrity, and confidentiality.
• Advise employees and managers regarding HR policies, procedures, and employment laws.
• Support workplace conflict resolution through counselling, mediation, and other interventions.
• Maintain records of employee relations cases, grievances, and disciplinary actions.
• Investigate misconduct and policy violations in coordination with relevant stakeholders.
• Prepare investigation reports and recommend disciplinary actions according to applicable policies.
• Coordinate domestic inquiries, disciplinary committees, and anti-workplace harassment committees.
• Ensure proper due process and documentation during employee relations proceedings.
• Refer financial embezzlement cases to Internal Audit and patient-related complaints to the Quality & Monitoring Directorate.
• Monitor corrective actions and ensure compliance with investigation outcomes.
• Ensure consistent implementation of employee relations policies and procedures.
• Stay updated on labor laws and regulatory requirements and support organizational compliance.
• Conduct employee degree verification through third-party vendors and follow up for timely completion.
• Perform employee reference checks and maintain complete records.
• Conduct Indus Code of Ethics (ICoE) awareness sessions for employees.
• Support audits by providing required data and reports.
• Collaborate with HR teams to promote inclusion, accountability, and respect.
• Prepare periodic reports on employee relations cases, disciplinary trends, and engagement outcomes.
• Perform other duties assigned by the immediate supervisor in line with the role.

Important Note

Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.

🎓 Qualification: Bachelor’s / Master’s Degree
💼 Experience: 4–6+ years, depending on qualification

🔎 Source: Official Careers Portal
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