• Department: Cards & Payment Division – Digital Banking Group

• Grade: Band-10 to Band-9

• Number of Positions: 01

About The Bank of Punjab

The Bank of Punjab (BOP) is one of Pakistan’s fastest-growing banks, with over 35 years of banking experience and a network of more than 900 branches. The bank provides a wide range of banking services and focuses on delivering value-added solutions through advanced banking technologies.

Job Description / Responsibilities

The selected candidate will be responsible for:

• Preparing daily, monthly, and quarterly Management Information System (MIS) reports for merchant acquiring activities.

• Pre-screening merchant applications while maintaining a maximum discrepancy tolerance of 3%.

• Monitoring deviations and retrieval requests on a daily basis.

• Tracking daily, weekly, and monthly sales performance of the sales team.

• Coordinating with relevant departments, including CIU, DFMU, Legal, Operations, and RMG, to ensure timely processing of merchant requests.

• Resolving merchant complaints by coordinating with customers and relevant bank staff.

• Reconciling merchant accounts with batch settlements and payments.

• Preparing retrieval and chargeback MIS reports and coordinating the resolution of related requests.

• Processing merchant payments through cheques, IBFT, and auto-credit facilities.

• Handling manual merchant payment postings, including skipped payments, short-charged payments, and refunds.

• Preparing and forwarding daily details of newly acquired merchants.

Eligibility Criteria

Education:

• Minimum Bachelor’s degree from an HEC-recognized local or foreign university.

• Preference will be given to candidates holding a Master’s degree.

Experience:

• Minimum 4 years of professional experience in banking or non-banking sectors.

• Candidates with relevant merchant acquiring, payment processing, analytics, or banking experience will be preferred.

Age Limit:

• Maximum 55 years as of the date of application.

Salary and Benefits

• Market-based competitive remuneration.

• Opportunity to work with a leading banking organization.

• Professional growth in the Cards & Payment Division and Digital Banking Group.

How to Apply

Interested and eligible candidates can apply online through the official Bank of Punjab careers portal.

Important Instructions

• Only shortlisted candidates will be contacted for interviews.

• No TA/DA will be provided for the interview process.

• The Bank of Punjab reserves the right to accept or reject any application without assigning a reason.

• BOP is an equal opportunity employer. Females, minorities, differently-abled persons (DAP), and transgender individuals are encouraged to apply.

BOP Phone Banking: 111-267-200

🔎 Source: Official Careers Portal

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